Jobs Listing

Title BENEFITS COORDINATOR
Job Information

POSITION SUMMARY:
Coordinates and facilitates all aspects of patients’ benefits to ensure appropriate collections for services rendered.

 

REQUIREMENTS:
1. Associates degree in health care, accounting or related field. Bachelor’s degree preferred.
2. Must have knowledge and experience working within insurance companies; must have strong computer and basic math skills.
3. Excellent verbal and written communication skills.
4. Must have exceptional interpersonal communication skills.
5. Must be able to effectively resolve conflicts.
6. Performs all job responsibilities in full compliance with all applicable laws, rules, regulations, policies and procedures.

 

RESPONSIBILITIES:
1. Greets patients, visitors, and staff in a courteous, friendly, and professional manner.
2. Enters patient data into the electronic medical record (EMR).
3. Obtains applicable patient demographic information (i.e. address, phone numbers, insurance, etc.) upon each visit in order to determine patient care.
4. Using online/phone systems of managed care payors, verifies insurance in advance of a patient’s appointment.
5. Assists eligible patients with completing Sliding Fee Applications.
6. Updates patient demographic and insurance information in the EMR as required throughout the day and upon each visit.
7. Sends benefits applications to patients via email upon request to expedite verification processes.
8. Works collaboratively with Patient Support Assistant managing front desk and patient check.
9. Links uninsured patients using the Sliding Scale to Marketplace Enrollers for assistance with health insurance enrollment.
10. Answers the phones intermittently as required.
11. Performed other duties as assigned.

 

APPLICATION PROCEDURE:
Please submit a completed employment application found at www.ccfhc.org/jobs or the HR office, resume, and credentials via email to jobs@caresouth.org or deliver to the HR office. CareSouth is an EOE.

CLOSING: This announcement will remain open until filled.

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Title FACILITY RECEPTIONIST CALL CENTER
Job Information

POSITION SUMMARY:
Operate telephone business systems equipment or switchboards to relay incoming, outgoing, and interoffice calls. May supply information to callers as well as record messages in the EMR for providers and medical support staff. Provides patients with high quality, efficient, and effective service via call center. Actively works to create and maintain a professional, positive patient experience.

REQUIREMENTS:
1. High School Diploma or equivalent.
2. Must have experience using a multi-line telephone system, using Electronic Health Records; must have strong computer skills.
3. Excellent verbal and written communication skills.
4. Must have exceptional interpersonal communication skills.
5. Must be able to manage and diffuse conflicts.
6. Performs all job responsibilities in full compliance with all applicable laws, rules, regulations, policies and procedures.

RESPONSIBILITIES:
1. Answer incoming calls, greeting callers, providing information, transferring calls and/or taking messages as necessary.
2. Greets patients, families and staff in a courteous and professional manner.
3. Effectively, comprehensively utilizes the electronic medical record (EMR) entering data, documenting, tracking, and managing patient care.
4. Operate communication systems, such as telephone, switchboard, or intercom.
5. Route emergency calls appropriately. If necessary, page individuals to inform them of telephone calls, using paging and interoffice communication equipment.
6. Relay and route written and verbal messages.
7. Informs emergency officials of current situation upon receiving call to facility. Contact security staff members when necessary, using paging system.
8. Confer with customers by telephone to provide information about services and obtain details of complaints or compliments.
9. Prior to transferring a call, explain to the caller that the provider, nurse, or administrative personnel may not be available and to leave a message to have a returned phone call within 48 hrs.
10. If a provider’s office or hospital is calling for a specific provider or nurse and it is urgent, then page the respective person to have him or her answer the call.
11. Maintain accurate confidential records of patients’ interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
12. Transfers calls to Call Center Staff to schedule follow-up visits for patients.
13. Actively participates in CareSouth’s quality and performance improvement activities
14. Serves as backup for Front Desk staff inclusive of scheduling appointments for all new and established patients, rescheduling, insurance verification and accepting co-payments.
15. Maintain confidentiality of patient’s protected health information
16. Report safety issues without fear of retaliation to supervisor or other identified resource regardless of the magnitude.
17. Attend job related meetings, collaborations and trainings.
18. Perform other duties as assigned.

APPLICATION PROCEDURE:
Please submit a completed employment application found at www.caresouth.org/jobs or the HR office, resume, and credentials via email to jobs@caresouth.org or deliver to the HR office. CareSouth is an EOE.
CLOSING: This announcement will remain open until filled.

Apply Now


Title PSYCHIATRIC NURSE PRACTITIONER
Job Information

POSITION SUMMARY:
The Psych. Nurse Practitioner’s (PNP) responsibility is to assess, plan and provide high-quality, cost effective comprehensive patient care and a unique approach to health care. The PNP provides behavioral health and comprehensive health assessment, medical diagnosis of acute and chronic illnesses, writes prescriptions, and formulates a treatment plan with an emphasis on health promotion, disease prevention, and disease management.

 

REQUIREMENTS:
 The PMHNP-BC is required to be a Licensed Psychiatric Nurse Practitioner and Registered Nurse with a Master’s Degree. Required coursework to maintain certificate for Psychiatric Nurse Practitioner.
 Board certified or Board eligible. PNP must be licensed to Practice Nursing in the State of Louisiana and possess a Psychiatric NP Certificate, CDS, DEA, and CPR licenses.
 The PNP must have the skills and knowledge for budgets and organizational structure and three to five years’ proven experience in a FQHC setting. Person must have the ability to direct and supervise skilled and semi-skilled employees.

 

RESPONSIBILITIES:
1. Knowledge and understanding of Employee Handbook. Consults with the Behavioral Health / Medical Director, Chief Executive Officer or designee before decisions are made on questions of interpretation.
2. Assist in developing, implementing, and evaluating the center’s annual health care plan.
3. Provide for organization and maintenance of an effective system of medical care with emphasis on wellness and prevention of illness.
4. Assist in preparation of monthly reports to Behavioral Health/Medical Director outlining the Center’s medical productivity and performance improvement adherence.
5. Provide an effective communication link between other staff/employees and employees of the mental health department.
6. Recommends budget items including patient care equipment and supplies to the Behavioral Health/Medical Director, Chief Financial Officer and Chief Executive Officer.
7. Performs studies/analysis to determine impact for:
a. Healthcare outcomes.
b. Policy change positives or negatives.
c. Departmental efficiencies
d. Other areas, as requested by the Behavioral Health, Medical Director and/or Chief Executive Officer to assist in administrative decision-making.
8. Communicate back to management the attitudes, suggestions, and complaints of employees in a constructive business manner.
9. Lead and motivate employees to do their jobs effectively and efficiently.
10. Assist in the orientation, training, and supervision of the Behavioral Health Department support staff. Give feedback to Behavioral Health Director to assist in the evaluation performance.
11. Lead by example holding self to the standards of conduct and performance that they command of other medical staff members.
12. Attend required organizational meetings, in-service trainings, internal committees, and participation on internal committees.
13. Meet or exceed annual productivity standards.
14. Utilizes technology to create a more efficient and effective way of doing business.
15. Actively participates in outside association activities.
16. Maintain confidentiality of workplace information according to the policies and procedures of organization.
17. Assist in conducting community outreach to business, community, social and religious organizations.
18. Perform other duties as assigned by Medical Director, Behavioral Health Director and/ or the Chief Executive Officer.
19. Perform other related as assigned by the Chief of Quality Performance and Improvement.

 

APPLICATION PROCEDURE:
Please submit a completed employment application found at www.caresouth.org/jobs or the HR office, resume, and credentials via email to jobs@caresouth.org or deliver to the HR office. CareSouth is an EOE.

 

CLOSING: Until filled

Apply Now


Title PART TIME — SCHOOL BASED SOCIAL WORKER (LMSW OR LCSW)
Job Information

POSITION SUMMARY:
The SBHC Social Worker is responsible for providing assistance, coordination and/or completion of all patients’ necessary paperwork as it relates to assessments and treatments, individual, group and family therapy, psychiatric care, referrals and primary care of patients of the school based wellness center. This position also gives due consideration to high risk abuse issues, neglect, domestic violence and/or exposure to community violence. The School Based Social Worker must be able to develop and maintain lines of communication between him/her and appropriate school staff.
REQUIREMENTS:
1. Master of Science in Social Work. Clinical license – LCSW preferred.
2. Excellent oral and written communication skills.
3. School-based health experience preferred.
4. Ability to work well independently with excellent decision-making and problem-solving skills.
5. Ability to work well with a multi- disciplinary healthcare team.
6. Ability to maintain collaborative relationships with staff, school administrators, students, families and community leaders.
7. Hands-on computer operations experience; specifically, electronic health records.
8. Current CPR certification is required.

 

RESPONSIBILITIES:
1. Knowledge and understanding of Employee Handbook. Consults with Psychiatrist, Medical Director Chief Executive Officer or designee before decisions are made on questions of interpretation.
2. Provide knowledge and supporting documentation to supervisor for the development, implementing, and evaluating center’s annual health care plan.
3. Provide tracking and maintenance of an effective system of referral lists for obtaining referrals, additional support services, prior authorizations and other necessary information.
4. Prepare and present monthly reports to supervisor outlining the Center’s productivity and performance improvement adherence.
5. Provide an effective communication link between patients and providers.
6. Performs studies, analysis and documentation to determine
a. impact for patient care:
b. Initial assessments, evaluation, diagnosis, treatment follow-up, and education relevant to the client care
c. Change in treatment or symptoms
d. Interventions and strategies in response to changes
e. Accuracy and appropriate documentations
f. Policy change positives or negatives.
g. Other areas, as requested by the Psychiatrist to assist in decision-making.
7. Acts as an advocate for the safety delivery of care and well-being of the client.
8. Asset and consults with psychiatrist when there is information that will assist the providers with medication management.
9. Meet or exceed organizational standards as it relates to teaching clients and/or families about diagnoses.
10. Attend required organizational meetings and participation on internal committees. Conduct in-service training as required or requested.
11. Utilizes technology to create a more efficient and effective way of doing business.
12. Actively participates in outside association activities.
13. Maintain confidentiality of workplace information according to the policies and procedures of organization.
15. Work collaboratively with school administration, staff, students, families and community resources to deliver behavioral health care to students on school campuses.
16. Develop and maintain professional relationships with the school staff, FQHC staff, students and their families.
17. Coordinate all referrals for school based services.
18. Knowledgeable of school based health Principals, Standards and Guidelines; school based health Policy and Procedures; Nursing Protocol; School based health forms and documents.
19. Operates within the guidelines established by departmental and Center policies and procedures.
20. Employee demonstrates knowledge of and adheres to proper chain of command.
21. Keeps appropriate individuals aware of issues, changes to and/or pertinent problems. Advises appropriate staff of situations requiring follow-up attention.
22. Suggests practical solutions in response to changing regulations and customer, department needs.
23. Perform other duties as assigned by supervisor and/or the Medical Director.

 

APPLICATION PROCEDURE:
Please submit a completed employment application found at www.caresouth.org/jobs or the HR office, resume, and credentials via email to jobs@caresouth.org or deliver to the HR office. CareSouth is an EOE.

 

CLOSING: Until filled

Apply Now


Title Certified Medical Assistant
Location Baton Rouge, La
Job Information

Summary:

Assists providers and patients in receiving high quality, patient-centered care; actively works to create and maintain a professional, positive patient experience.  Must be a Certified Medical Assistant.

 

Primary Responsibilities:

  1. Greets patients, families, and providers in a courteous, friendly, and professional manner.
  2. Effectively, comprehensively utilizes the electronic medical record (EMR) entering data, documenting, tracking, and managing patient care.

 

  1. Works with the Nurse Supervisor to ensure efficient patient flow.
  2. Comprehensively prepares exam rooms according to clinical standards, specific procedures and provider’s need for ALL visits.

 

  1. Ensures providers have everything needed to provide high quality, patient-centered care.

 

  1. Triages patients by checking vitals and documenting chief complaints/reason for visits in the EMR.

 

  1. Administers oral, IM, SC Meds (injections) per Provider’s orders and as applicable.
  2. Facilitates office lab tests, blood draws and obtaining other specimens either directly or through coordination with Lab vendor according to Provider’s orders and as applicable.

 

  1. Follow-ups on lab orders and ensures appropriate, accurate, timely documentation is available for clinical decision-making.

 

  1. Disseminates the Treatment Plan/Office Visit summary to patient at the end of each visit.
  2. Follows up with specialty referrals and ensures all information is documented in the record and Provider notes any alerts.

 

  1. Other duties as assigned within the scope of a Certified Medical Assistant.
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Title LPN Position – Full Time
Location Baton Rouge, La & Donaldsonville, LA
Job Information

POSITION SUMMARY:
LPN renders safe nursing care to patients. The LPN administers medications, performs venipuncture,
and performs related duties.

 

REQUIREMENTS:
1. Graduate of an accredited LPN school of nursing.
2. Current CPR certification is required.
3. Current license as a Licensed Practical Nurse in the State of Louisiana.
4. Experience in collaboration with interdisciplinary healthcare teams.
5. Experience in ambulatory care setting preferred.

 

RESPONSIBILITIES:
1. Complete initial assessment of patient according to department Policies and Procedures and
documents appropriately.
2. Completes age-specific assessments: Neonate/Infant and Toddler – Accurately obtains head
circumference, weight, height, vital signs; Neonate/Infant Toddler, Preschooler, School Age and
Adolescent – Accurately obtains weight, height, vital signs.
3. Accurately completes a developmental assessment.
4. Neonate/Infant, Toddler, Preschooler – Accurately assesses immunizations are up to date.
5. Adolescent, Adult, Geriatric – Accurately assesses functional, nutritional, physical/psychosocial
status, educational and discharge needs.
6. Reassesses patient according to department guidelines and documents appropriately.
7. Applies the nursing process to each patient and implements nursing actions.
8. Follows plan of care for each patient.
9. Continuously monitors patient for physical and psychosocial needs and alternates plan of care of
changes is needed.
10. Correctly administers medications by all routes; Neonates/Infants; Toddler/Preschooler; School
Age; Adolescent/Adult; and Geriatrics.
11. Appropriately documents administration of medication and patient’s response to medication.
12. Receives physician’s orders, records and assures completion.
13. Assist physicians with exams, as necessary.
14. Documents care provided to patients, and their reaction to that care.
15. Recognizes emergency situations and responds appropriately.
16. Provides patient and/or family, significant teaching as opportunities arise or as need is identified.
17. Ability to educate and relay information to patients in a clear and concise manner.
18. Develop a plan for education together with the patient by incorporating the principles of self-management, by determining priorities, and by setting goals that are reachable and realistic.
19. Investigate alternative methods of patient education that are suitable for different learner needs and preferences, such as interactive Q & A, audiovisual materials, computer-assisted instruction, cooperative learning (group education formats), displays and bulletin boards, demonstration/return demonstration, role play, and patient-directed education.
20. Target specific groups served by the clinic – the disadvantaged, the elderly, minority groups, children, teens, pregnant women, etc. – and design needs-based programs for education.
21. Develop, evaluate, maintain and promote the use of effective patient education materials in the clinic and the community at large.
22. Develop a patient education curriculum for an array of chronic diseases that have a significant nutritional component.
23. Responsible for completion of all patient care assignments by end of shift while maintaining quality standards
24. Develop and maintains approved policies and procedures for patient education and helps ensure compliance with all federal, state and local regulatory bodies.
25. Utilize appropriate resources to accommodate age, education, cultural and communication barriers.
26. Initiates multi-disciplinary referrals as needed and does not appropriate follow-up.
27. Assures informed consent is obtained.
28. Identifies unsafe conditions and intervenes in a timely manner.
29. Responds to all emergency codes and drills and completes appropriate paperwork.
30. Follows Standard precautions by utilizing appropriate Personal Protective Equipment.
31. Demonstrates knowledge of Policies and Procedures for the 7 Environment of Care Plans: (1) Safety and Security; (2) Hazardous Material and Waste; (3) Fire Safety; (4) Medical Equipment; (5) Utilities; (6) Other Physical Environment; and (7) Emergency Management.
32. Enforces environment of Care policies (smoking, hand washing, trash disposal, etc.).
33. Arranges for post discharge needs (home health, DME, appointments, etc.).
34. Coordinates and prioritizes patient activities across all departments.
35. Appropriately delegates care duties to Medical Assistant.
36. Maintains open communication with all team members.
37. Maintains adaptability, supports team work and resolves problems.
38. Reads written communication provided on unit (meeting minutes, memos).
39. Follows chain of command with problems and suggestions.
40. Accepts additional assignments willingly; and assists others as required to meet quality service and productivity expectations.

 

APPLICATION PROCEDURE:
Please submit a completed employment application found at www.ccfhc.org/jobs or the HR office, resume, and credentials via email to jobs@ccfhc.org or deliver to the HR office. CCFHC is an EOE.

 

CLOSING: This announcement will remain open until filled.

Apply Now


Applicant/Application Disclaimer:


It is understood and agreed upon that any misrepresentation by me on this application will be sufficient cause for cancellation of this application and/or separation from the employer’s service if I have been employed.

I give the employer the right to investigate all references and to secure additional information about me of job-related. I hereby release from liability the employer and its representatives for seeking such information and all other persons, corporations, or organizations for furnishing such information.

The employer is an Equal Opportunity Employer. The employer does not discriminate in employment and no question on this application is used for the purpose of limiting or excusing any applicant’s consideration for employment on a basis prohibited by local, state, or federal law.

This application is current for only 60 days. At the conclusion of this time, if I have not heard from the employer and still wish to be considered for employment, it will be necessary to fill out a new application.

I understand that just as I am free to resign at any time, the employer reserve the right to terminate my employment at any time, with or without cause and without prior notices. I understand that no representative of the employer has the authority to make any assurance to the contrary.

I understand it is this company’s policy not to refuse to hire a qualified individual with a disability because this person’s need for an accommodation that would be required by the ADA.