Jobs Listing

Title PART TIME — PATIENT NAVIGATOR, BREAST AND COLON CANCER PREVENTION
Job Information

***Not to exceed 24 months, Will Work in Donaldsonville, Plaquemine and Baton Rouge, LA***

POSITION SUMMARY:
Perform outreach and education of patients to promote cancer screening. Coordinate appointments and make/send reminder calls/letters. Track and monitor performance and progress.

 

REQUIREMENTS:
 The candidate is required to have a High School Diploma. Medical certificate/license, Associate’s or Bachelor’s degree preferred. 1-3 years related work experience.
 Reliable transportation required.
 Experience in community-based health education and health promotion preferred.
 Experience working with primary care providers and patients to coordinate care.
 Excellent written and verbal communication, presentation, and interpersonal skills.
 Work required within 20 – 25 hours per week.
 Ability to lift 25lbs and engage in set up/take down of event equipment.
 Ability to regularly travel from site to site.
 Able to work successfully in a diverse team environment.
 Able to cultivate relationships including mobilization of a diverse population of community leaders and volunteers.
 Demonstrated ability in handling multiple priorities and projects.
 Utilize available technology to perform position responsibilities.

 

RESPONSIBILITIES:
1. Knowledgeable of and applies the Vision, Mission, and Core Values of CareSouth.
2. Identify and outreach to patients eligible patients for breast cancer and colon cancer screening with an emphasis on newly or rarely screened patients.
3. Implement evidence-based strategies to educate patients about breast and colorectal cancers screenings and their effectiveness.
4. Assist patients in coordinating and rescheduling appointments and make/send reminder calls/letters.
5. Assist with planning and implementing CareSouth community events as related to breast and colorectal cancer screening and prevention.
6. Work closely with clinic staff to provide timely follow up of abnormal results and annual reminders to CareSouth patients.
7. Assist patients to eliminate barriers to screening, make appropriate referrals and refer issues to the appropriate CareSouth staff.
8. Complete logs, monthly activity reports, and other reports as required in a complete, accurate, timely and efficient manner.
9. Maintain accurate files, submit timely and accurate reports; meet timelines, follow through; apprise supervisor of status; provide viable & innovative solutions to problems; attend meetings/trainings, adhere to approved policy/procedure, represent the organization in a professional manner; make effective presentations.
10. Develop and maintain a network of community resources.
11. Work professionally as a team member in conjunction with department employees.
12. Attend job related meetings, collaborations and trainings.
13. Maintain open communication with all team members.
14. Ensures adherence to organization, OSHA and other designated governing bodies related to workplace safety.
15. Follows established federal, state, and local policies, procedures and programs relating to health and safety in the workplace.
16. Maintain high standard of professionalism and customer service.
17. Perform other related as assigned by the Chief of Quality Performance and Improvement.

 

APPLICATION PROCEDURE:
Please submit a completed employment application found at www.caresouth.org/jobs or the HR office, resume, and credentials via email to jobs@caresouth.org or deliver to the HR office. CareSouth is an EOE.

 

CLOSING: Until filled

Apply Now


Title PART TIME — SCHOOL BASED SOCIAL WORKER (LMSW OR LCSW)
Job Information

POSITION SUMMARY:
The SBHC Social Worker is responsible for providing assistance, coordination and/or completion of all patients’ necessary paperwork as it relates to assessments and treatments, individual, group and family therapy, psychiatric care, referrals and primary care of patients of the school based wellness center. This position also gives due consideration to high risk abuse issues, neglect, domestic violence and/or exposure to community violence. The School Based Social Worker must be able to develop and maintain lines of communication between him/her and appropriate school staff.
REQUIREMENTS:
1. Master of Science in Social Work. Clinical license – LCSW preferred.
2. Excellent oral and written communication skills.
3. School-based health experience preferred.
4. Ability to work well independently with excellent decision-making and problem-solving skills.
5. Ability to work well with a multi- disciplinary healthcare team.
6. Ability to maintain collaborative relationships with staff, school administrators, students, families and community leaders.
7. Hands-on computer operations experience; specifically, electronic health records.
8. Current CPR certification is required.

 

RESPONSIBILITIES:
1. Knowledge and understanding of Employee Handbook. Consults with Psychiatrist, Medical Director Chief Executive Officer or designee before decisions are made on questions of interpretation.
2. Provide knowledge and supporting documentation to supervisor for the development, implementing, and evaluating center’s annual health care plan.
3. Provide tracking and maintenance of an effective system of referral lists for obtaining referrals, additional support services, prior authorizations and other necessary information.
4. Prepare and present monthly reports to supervisor outlining the Center’s productivity and performance improvement adherence.
5. Provide an effective communication link between patients and providers.
6. Performs studies, analysis and documentation to determine
a. impact for patient care:
b. Initial assessments, evaluation, diagnosis, treatment follow-up, and education relevant to the client care
c. Change in treatment or symptoms
d. Interventions and strategies in response to changes
e. Accuracy and appropriate documentations
f. Policy change positives or negatives.
g. Other areas, as requested by the Psychiatrist to assist in decision-making.
7. Acts as an advocate for the safety delivery of care and well-being of the client.
8. Asset and consults with psychiatrist when there is information that will assist the providers with medication management.
9. Meet or exceed organizational standards as it relates to teaching clients and/or families about diagnoses.
10. Attend required organizational meetings and participation on internal committees. Conduct in-service training as required or requested.
11. Utilizes technology to create a more efficient and effective way of doing business.
12. Actively participates in outside association activities.
13. Maintain confidentiality of workplace information according to the policies and procedures of organization.
15. Work collaboratively with school administration, staff, students, families and community resources to deliver behavioral health care to students on school campuses.
16. Develop and maintain professional relationships with the school staff, FQHC staff, students and their families.
17. Coordinate all referrals for school based services.
18. Knowledgeable of school based health Principals, Standards and Guidelines; school based health Policy and Procedures; Nursing Protocol; School based health forms and documents.
19. Operates within the guidelines established by departmental and Center policies and procedures.
20. Employee demonstrates knowledge of and adheres to proper chain of command.
21. Keeps appropriate individuals aware of issues, changes to and/or pertinent problems. Advises appropriate staff of situations requiring follow-up attention.
22. Suggests practical solutions in response to changing regulations and customer, department needs.
23. Perform other duties as assigned by supervisor and/or the Medical Director.

 

APPLICATION PROCEDURE:
Please submit a completed employment application found at www.caresouth.org/jobs or the HR office, resume, and credentials via email to jobs@caresouth.org or deliver to the HR office. CareSouth is an EOE.

 

CLOSING: Until filled

Apply Now


Title PHARMACY OPERATIONS MANAGER
Job Information

POSITION SUMMARY:
This position is primarily responsible for effectively managing, directing, monitoring pharmacy operations and programs; including staff to ensure compliance with contractual, regulatory, and internal requirements. Develop strategic direction, goals and objectives for the department and oversees process improvement in all aspects of internal pharmacy operations. Must be capable of effectively working with clinical pharmacy advisors and cross functionally with CareSouth Medical and Dental (CSMD) health plan leadership. In addition, the POM is responsible for ensuring pharmacy services procedures, training, and documentation meet HRSA, FTCA, and all federal and state practice requirements.

 

REQUIREMENTS:
1. Bachelor’s degree in Pharmacy, Business, healthcare or related field (degree in Pharmacy preferred), degree from an accredited college or university.
2. Must possess a license from the Louisiana Board of Pharmacy.
3. The position requires a minimum of 8 years of experience in a health plan or pharmacy setting, 5+ years of experience in a supervisory/management role, and 3+ years of experience working with Medicare/Medicaid, or an equivalent combination of education and related experience. Able to interpret a variety of instructions furnished in written, oral, diagram or schedule form.

 

RESPONSIBILITIES:
1. Knowledge and understanding of Employee Handbook. Consults with Chief Financial Officer, Chief Executive Officer or designee before decisions are made on questions of interpretation.
2. Prepare and present monthly reports to supervisor outlining productivity, performance, improvement adherence and patient activities.
3. Provide an effective communication link between billing staff, patients, and providers.
4. Directs activities necessary to ensure efficient operation of pharmacy services in compliance with state, federal and HRSA regulatory requirements.
5. Provides timely reporting on service levels, workload, historical outcomes and audit function.
6. Identifies, designs and delivers ongoing process improvement initiatives in collaboration with Chief of Quality Performance and Improvement and Chief Medical Officer.
7. Supports operations by coordinating between pharmacy services and other areas of the organization as needed to ensure the health plan is meeting HRSA, FTCA, and all federal and state practice requirements.
8. Work with Compliance Officer to ensure that pharmacy services procedures meet HRSA, FTCA, and all federal and state practice requirements.
9. Remain up to date with new medicine coming into the marketplace, harmful side effects related to medicine, and other related matters.
10. They are involved in other administrative tasks, such as budgeting and keeping track of expenses at their facility.
11. Responsible to ensure department documentation and training meets HRSA, FTCA, and all federal and state practice requirements.
12. Ensure Medicare Part D customer service staff receives appropriate training and appropriate service are provided.
13. Responsible for ensuring accuracy and completeness of all reporting that pharmacy services needs to provide to HRSA, FTCA, and all federal and state practice requirements.
14. Must review performance on an ongoing basis to identify any areas of concern that need to be addressed.
15. Provides routine updates to Chief Executive Officer on performance/compliance.
16. Directs activities if service areas are changed or added; including preparation of appropriate applications.
17. Responsible for analyzing new statutes and regulations to determine the operational impact to the pharmacy program and verify they are implemented properly.
18. Facilitates and coordinates resources to support compliance/audit activities (federal and state site visits, surveys, reviews, etc.) and directs activities on corrective action plans.
19. Maintains positive working relationships with constituent organizations.
20. Leads special projects and activities as assigned.
21. Manages staff activities including hiring, evaluation, corrective action and other items of staff administration.
22. Serve on quality improvement committees, as necessary.
23. Works professionally as a team member in conjunction with other department employees and center.
24. Perform other duties as assigned by supervisor.

 

APPLICATION PROCEDURE:
Please submit a completed employment application found at www.caresouth.org/jobs or the HR office, resume, and credentials via email to jobs@caresouth.org or deliver to the HR office. CareSouth is an EOE.

 

CLOSING: This announcement will remain open until filled.

Apply Now


Title FRONT DESK LEAD
Job Information

POSITION SUMMARY: Leads the Front Desk and Call Center Staff in providing patients with high quality, efficient, and effective service by training, coaching, serving as the model for delivering a welcoming patient experience. Actively works to create and maintain a professional atmosphere and team-oriented work environment.

 

REQUIREMENTS:
1. High School Diploma or equivalent.
2. Must have a minimum of five years of supervisory experience.
3. Must have strong working knowledge Electronic Health Records; must have strong computer skills.
4. Excellent verbal and written communication skills.
5. Must have exceptional interpersonal communication skills.
6. Must be able to effectively resolve conflicts and lead a team.
7. Performs all job responsibilities in full compliance with all applicable laws, rules, regulations, policies and procedures.

 

RESPONSIBILITIES:
1. Train, coach, monitor, evaluate, and discipline Front Desk and Call Center Staff.
2. Train staff on patient insurance education and how to communicate processes and obligations to patients.
3. Listen to and resolve customer complaints regarding services, schedules, or staff.
4. Provide staff with assistance in performing difficult or complicated duties.
5. Monitor front desk and call center staff performance to ensure that the mission is upheld.
6. Create and foster a professional atmosphere by training staff on telephone etiquette, conflict resolution, body language, and communication, setting the example, and coaching as necessary.
7. Greets patients, families, and providers in a courteous, friendly, and professional manner.
8. Always project a friendly and upbeat tone at all times while interacting with callers and co-workers.
9. Prepares training material for staff and facilitate trainings.
10. Plan and prepare work schedules, and assign employees to specific duties and providers.
11. Cross-train staff on working with different providers and departments.
12. Direct and supervise employees engaged in scheduling, inventory-taking of office supplies, reconciling cash receipts, or performing specific services.
13. Formulate best practice policies on scheduling and working with patients according to grant guidelines.
14. Confer with company officials to develop methods and procedures to ensure efficient patient flow, patient experience satisfaction, and promote healthcare services.
15. Analyze details from patient satisfaction surveys to assess staff successes or need for improvement and act accordingly by acknowledging publicly successes and privately for correcting other actions.
16. Attend company meetings to discuss important issues at the front desk and call center and coordinate work activities with other departments to continually improve patient experience.
17. Reconcile tills daily in coordination with the Staff Accountant.
18. Work closely with the Marketing Manager to gather information about services or special events and share with staff to promote to patients.
19. Effectively, comprehensively utilizes the electronic medical record (EMR) entering patient demographic data and insurance records.
20. Recommend improvements in service to reduce or prevent future problems.
21. Follows and actively participates in CSMD’s Quality Management Plan and adheres to standards of improvement accordingly.

 

SECONDARY:
1. Confer with customers by telephone to provide information about services, take or enter appointments and cancellations, and obtain details of complaints.
2. Scans all patients’ identification, household income information, and insurance verification information into computer.
3. If a provider’s office or hospital calling for a specific provider or nurse and it is urgent, then page the respective person to have him or her answer the call.
4. Prepare promissory notes and similar documents, specifying charges and payment procedures for use of services.
5. Thoroughly and accurately explain the promissory note to patients; scan and document into the computer.
6. Update promissory note for patient at follow-up visit.
7. Welcome and receive patients; verify and update patient demographic information, as necessary.
8. Maintain accurate confidential records of patients’ interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
9. Conduct household income assessment to calculate sliding fee scale costs for services.
10. May schedule/reschedule appointments for all new and established patients.
11. Accept payments/co-payments and balance sales transaction batches daily.
12. Must travel, as needed, to satellite offices to provide staff relief.
13. Perform other duties as assigned.

 

APPLICATION PROCEDURE:
Please submit a completed employment application found at www.caresouth.org/jobs or the HR office, resume, and credentials via email to jobs@caresouth.org or deliver to the HR office. CareSouth is an EOE.

 

CLOSING: This announcement will remain open until filled.

Apply Now


Title PSYCHIATRIC NURSE PRACTITIONER
Job Information

POSITION SUMMARY:
The Psych. Nurse Practitioner’s (PNP) responsibility is to assess, plan and provide high-quality, cost effective comprehensive patient care and a unique approach to health care. The PNP provides behavioral health and comprehensive health assessment, medical diagnosis of acute and chronic illnesses, writes prescriptions, and formulates a treatment plan with an emphasis on health promotion, disease prevention, and disease management.

 

REQUIREMENTS:
 The PMHNP-BC is required to be a Licensed Psychiatric Nurse Practitioner and Registered Nurse with a Master’s Degree. Required coursework to maintain certificate for Psychiatric Nurse Practitioner.
 Board certified or Board eligible. PNP must be licensed to Practice Nursing in the State of Louisiana and possess a Psychiatric NP Certificate, CDS, DEA, and CPR licenses.
 The PNP must have the skills and knowledge for budgets and organizational structure and three to five years’ proven experience in a FQHC setting. Person must have the ability to direct and supervise skilled and semi-skilled employees.

 

RESPONSIBILITIES:
1. Knowledge and understanding of Employee Handbook. Consults with the Behavioral Health / Medical Director, Chief Executive Officer or designee before decisions are made on questions of interpretation.
2. Assist in developing, implementing, and evaluating the center’s annual health care plan.
3. Provide for organization and maintenance of an effective system of medical care with emphasis on wellness and prevention of illness.
4. Assist in preparation of monthly reports to Behavioral Health/Medical Director outlining the Center’s medical productivity and performance improvement adherence.
5. Provide an effective communication link between other staff/employees and employees of the mental health department.
6. Recommends budget items including patient care equipment and supplies to the Behavioral Health/Medical Director, Chief Financial Officer and Chief Executive Officer.
7. Performs studies/analysis to determine impact for:
a. Healthcare outcomes.
b. Policy change positives or negatives.
c. Departmental efficiencies
d. Other areas, as requested by the Behavioral Health, Medical Director and/or Chief Executive Officer to assist in administrative decision-making.
8. Communicate back to management the attitudes, suggestions, and complaints of employees in a constructive business manner.
9. Lead and motivate employees to do their jobs effectively and efficiently.
10. Assist in the orientation, training, and supervision of the Behavioral Health Department support staff. Give feedback to Behavioral Health Director to assist in the evaluation performance.
11. Lead by example holding self to the standards of conduct and performance that they command of other medical staff members.
12. Attend required organizational meetings, in-service trainings, internal committees, and participation on internal committees.
13. Meet or exceed annual productivity standards.
14. Utilizes technology to create a more efficient and effective way of doing business.
15. Actively participates in outside association activities.
16. Maintain confidentiality of workplace information according to the policies and procedures of organization.
17. Assist in conducting community outreach to business, community, social and religious organizations.
18. Perform other duties as assigned by Medical Director, Behavioral Health Director and/ or the Chief Executive Officer.
19. Perform other related as assigned by the Chief of Quality Performance and Improvement.

 

APPLICATION PROCEDURE:
Please submit a completed employment application found at www.caresouth.org/jobs or the HR office, resume, and credentials via email to jobs@caresouth.org or deliver to the HR office. CareSouth is an EOE.

 

CLOSING: Until filled

Apply Now


Title Certified Medical Assistant
Location Baton Rouge, La
Job Information

Summary:

Assists providers and patients in receiving high quality, patient-centered care; actively works to create and maintain a professional, positive patient experience.  Must be a Certified Medical Assistant.

 

Primary Responsibilities:

  1. Greets patients, families, and providers in a courteous, friendly, and professional manner.
  2. Effectively, comprehensively utilizes the electronic medical record (EMR) entering data, documenting, tracking, and managing patient care.

 

  1. Works with the Nurse Supervisor to ensure efficient patient flow.
  2. Comprehensively prepares exam rooms according to clinical standards, specific procedures and provider’s need for ALL visits.

 

  1. Ensures providers have everything needed to provide high quality, patient-centered care.

 

  1. Triages patients by checking vitals and documenting chief complaints/reason for visits in the EMR.

 

  1. Administers oral, IM, SC Meds (injections) per Provider’s orders and as applicable.
  2. Facilitates office lab tests, blood draws and obtaining other specimens either directly or through coordination with Lab vendor according to Provider’s orders and as applicable.

 

  1. Follow-ups on lab orders and ensures appropriate, accurate, timely documentation is available for clinical decision-making.

 

  1. Disseminates the Treatment Plan/Office Visit summary to patient at the end of each visit.
  2. Follows up with specialty referrals and ensures all information is documented in the record and Provider notes any alerts.

 

  1. Other duties as assigned within the scope of a Certified Medical Assistant.
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Title Expanded Duty Dental Assistant
Job Information

Summary:
Under the supervision of the Dental Director, the Certified Dental Assistant renders dental care to patients. The Dental Assistant performs semi-technical dental and routine clerical work in a dental department located in a community health center. Work involves assisting the dentist during examinations and treatment, cleanings, sterilizing, and arranging instruments, and assisting dentist with x-rays.

 

Primary Responsibilities:
1. Completes initial assessment of patient according to department Policy and Procedures and documents appropriately.
2. Takes and record pulse, blood pressure and temperature.
3. Notes individual patient’s limitations and dental needs.
4. Reassesses patient according to departmental guidelines and documents appropriately.
5. Applies the dental process to each patient and implements limited dental actions
6. Follows plan of care for each patient
7. Receive dentist orders, records and assures completion.
8. Assists dentist with exams and procedures.
9. Documents the care provided to patients, and their reaction to that care.
10. Recognizes emergency situations and responds appropriately.
11. Seats and prepares patients adjusts dental chair.
12. Arranges dental instruments and materials for each patient, assists dentist with instrumentation, medication and management of the patient during treatment procedures.
13. Assists dentist in the use of highly specialized dental equipment, such as the x-ray machine, aspirator, and amalgamator.
14. Mixes and prepares solutions and materials for fillings, washes and sterilizes instruments and clean work area following treatment.
15. Takes radiographs of patients as prescribed by dentist. File x-ray films and case reports.
16. Charts information dictated by the dentist on the chart such as lesions, missing teeth, etc.
17. Act as a communication link between dentist and receptionist.
18. Performs routine dental laboratory work.
19. Performs routine maintenance of dental equipment, i.e., oiling of hand pieces and contra-angles.
20. Orders dental and office supplies.
21. Provides patient, family, significant other teaching as opportunities arise or as need is identified.
22. Presents group instruction in oral health care utilizing models and audio visual aids.
23. Conducts oral hygiene instructions with patients and parents of juveniles.
24. Explains dental care procedures using correct terminology; supplements explanation with reasons why
a. School Age
b. Adolescent/Adult
c. Geriatrics
25. Utilizes appropriate resources to accommodate age, education, cultural and communication barriers.
26. Initiates referrals as needed per dentist and appropriate follow-up.
27. Other duties as assigned.

 

APPLICATION PROCEDURE
Please submit a completed employment application found at www.caresouth.org/jobs or the HR office, resume, and credentials via email to jobs@caresouth.org or deliver to the HR office. CareSouth is an EOE.

 

CLOSING: This announcement will remain open until filled.

Apply Now


Title Family Nurse Practitioner
Job Information

POSITION SUMMARY:
The Nurse Practitioner’s (NP) responsibility is to assess, plan and provide high-quality, cost effective comprehensive patient care and a unique approach to health care. The NP provides comprehensive health assessment, medical diagnosis of acute and chronic illnesses, writes prescriptions, and formulates a treatment plan with an emphasis on health promotion, disease prevention, and disease management. The position also functions as a Provider of Patient Care and gives due consideration to productivity and departmental budget compliance. Must be emotionally mature and able to function effectively under stress and the ability to organize and prioritize work.

 

REQUIREMENTS:
1. Currently Louisiana Licensed Nurse Practitioner
2. Board –certified or board – eligible.
3. Current CPR, CDS, and DEA licenses.
4. Minimum of three years’ experience; FQHC setting, preferred.
5. Experience in collaboration with interdisciplinary healthcare teams.
6. Working knowledge in EMR systems.

 

RESPONSIBILITIES:
1. Knowledge and understanding of Employee Handbook. Consults with the Medical Director, Chief Executive Officer or designee before decisions are made on questions of interpretation.
2. Assist in developing, implementing, and evaluating the center’s annual health care plan.
3. Provide for organization and maintenance of an effective system of medical care with emphasis on wellness and prevention of illness.
4. Assist in preparation of monthly reports to Medical Director outlining the Center’s medical productivity and performance improvement adherence.
5. Provide an effective communication link between other staff/employees and employees of the medical department.
6. Recommends budget items including patient care equipment and supplies to the Medical Director, Chief Financial Officer and Chief Executive Officer.
7. Performs studies/analysis to determine impact for:
8. Healthcare outcomes.
9. Policy change positives or negatives.
10. Departmental efficiencies
11. Other areas, as requested by the Medical Director and/or Chief Executive Officer to assist in administrative decision-making.
12. Communicate back to management the attitudes, suggestions, and complaints of employees in a constructive business manner.
13. Lead and motivate employees to do their jobs effectively and efficiently.
14. Assist in the orientation, training, and supervision of the Medical Department support staff. Give feedback to Medical Director to assist in the evaluation performance.
15. Lead by example holding self to the standards of conduct and performance that they command of other medical staff members.
16. Attend required organizational meetings and participation on internal committees. Conduct in-service training as required or requested.
17. Meet or exceed annual productivity standards.
18. Utilizes technology to create a more efficient and effective way of doing business.
19. Actively participates in outside association activities.
20. Maintain confidentiality of workplace information according to the policies and procedures of organization.
21. Assist in conducting community outreach to business, community, social and religious organizations.
22. Perform other duties as assigned by Medical Director and/ or the Chief Executive Officer.

 

APPLICATION PROCEDURE:
Please submit a completed employment application found at www.ccfhc.org/jobs or the HR office, resume, and credentials via email to jobs@caresouth.org or deliver to the HR office. CareSouth is an EOE.

 

CLOSING: This announcement will open until filled.

Apply Now


Title FRONT DESK REPRESENTATIVE ( PART TIME – FLOATER )
Job Information

POSITION SUMMARY:
Provides patients with high quality, efficient, and effective service. Actively works to create and maintain a professional, positive patient experience.

 

REQUIREMENTS:
1. High School Diploma or equivalent.
2. Must have ability to learn using Electronic Health Records; must have strong computer skills.
3. Excellent verbal and written communication skills.
4. Must have exceptional interpersonal communication skills.
5. Must be able to effectively resolve conflicts.
6. Performs all job responsibilities in full compliance with all applicable laws, rules, regulations, policies and procedures.

 

RESPONSIBILITIES:
1. Greets patients, families, and providers in a courteous, friendly, and professional manner.
2. Effectively, comprehensively utilizes the electronic medical record (EMR) entering patient demographic data and insurance records.
3. Confer with customers by telephone to provide information about services, take or enter appointments and cancellations, and obtain details of complaints.
4. Scans all patients’ identification, household income information, and insurance verification information into computer.
5. If a provider’s office or hospital calling for a specific provider or nurse and it is urgent, then page the respective person to have him or her answer the call.
6. Always project a friendly and upbeat tone at all times while interacting with callers and co-workers.
7. Thoroughly and accurately explain the promissory note to patients; scan and document into the computer.
8. Update promissory note for patient at follow-up visit.
9. Welcome and receive patients; verify and update patient demographic information, as necessary.
10. Maintain accurate confidential records of patients’ interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
11. Conduct household income assessment to calculate sliding fee scale costs for services.
12. Recommend improvements in service to reduce or prevent future problems.
13. Follows and actively participates in CCFHC’s Quality Management Plan and adheres to standards of improvement accordingly.
14. May schedule/reschedule appointments for all new and established patients.
15. Accept payments/co-payments and balance sales transaction batches daily.
16. Must travel, as needed, to satellite offices to provide staff relief.
17. Perform other duties as assigned.

 

APPLICATION PROCEDURE:
Please submit a completed employment application found at www.ccfhc.org/jobs or the HR office, resume, and credentials via email to jobs@ccfhc.org or deliver to the HR office. CCFHC is an EOE.

 

CLOSING: This announcement will remain open until filled.

Apply Now


Title Front Desk Representative – Full Time
Start Date 2017-05-01
Location Baton Rouge, La
Job Information

POSITION SUMMARY:
Provides patients with high quality, efficient, and effective service. Actively works to create and maintain
a professional, positive patient experience.

 

REQUIREMENTS:
1. High School Diploma or equivalent.
2. Must have ability to learn using Electronic Health Records; must have strong computer skills.
3. Excellent verbal and written communication skills.
4. Must have exceptional interpersonal communication skills.
5. Must be able to effectively resolve conflicts.
6. Performs all job responsibilities in full compliance with all applicable laws, rules, regulations,
policies and procedures.

 

RESPONSIBILITIES:
1. Greets patients, families, and providers in a courteous, friendly, and professional manner.
2. Effectively, comprehensively utilizes the electronic medical record (EMR) entering patient
demographic data and insurance records.
3. Confer with customers by telephone to provide information about services, take or enter
appointments and cancellations, and obtain details of complaints.
4. Scans all patients’ identification, household income information, and insurance verification
information into computer.
5. If a provider’s office or hospital calling for a specific provider or nurse and it is urgent, then page
the respective person to have him or her answer the call.
6. Always project a friendly and upbeat tone at all times while interacting with callers and coworkers.
7. Thoroughly and accurately explain the promissory note to patients; scan and document into the
computer.
8. Update promissory note for patient at follow-up visit.
9. Welcome and receive patients; verify and update patient demographic information, as necessary.
10. Maintain accurate confidential records of patients’ interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
11. Conduct household income assessment to calculate sliding fee scale costs for services.
12. Recommend improvements in service to reduce or prevent future problems.
13. Follows and actively participates in CCFHC’s Quality Management Plan and adheres to standards of improvement accordingly.
14. May schedule/reschedule appointments for all new and established patients.
15. Accept payments/co-payments and balance sales transaction batches daily.
16. Must travel, as needed, to satellite offices to provide staff relief.
17. Perform other duties as assigned.

 

APPLICATION PROCEDURE:
Please submit a completed employment application found at www.ccfhc.org/jobs or the HR office, resume, and credentials via email to jobs@ccfhc.org or deliver to the HR office. CCFHC is an EOE.

 

CLOSING: This announcement will remain open until filled.

Apply Now


Title LPN Position – Full Time
Location Baton Rouge, La & Donaldsonville, LA
Job Information

POSITION SUMMARY:
LPN renders safe nursing care to patients. The LPN administers medications, performs venipuncture,
and performs related duties.

 

REQUIREMENTS:
1. Graduate of an accredited LPN school of nursing.
2. Current CPR certification is required.
3. Current license as a Licensed Practical Nurse in the State of Louisiana.
4. Experience in collaboration with interdisciplinary healthcare teams.
5. Experience in ambulatory care setting preferred.

 

RESPONSIBILITIES:
1. Complete initial assessment of patient according to department Policies and Procedures and
documents appropriately.
2. Completes age-specific assessments: Neonate/Infant and Toddler – Accurately obtains head
circumference, weight, height, vital signs; Neonate/Infant Toddler, Preschooler, School Age and
Adolescent – Accurately obtains weight, height, vital signs.
3. Accurately completes a developmental assessment.
4. Neonate/Infant, Toddler, Preschooler – Accurately assesses immunizations are up to date.
5. Adolescent, Adult, Geriatric – Accurately assesses functional, nutritional, physical/psychosocial
status, educational and discharge needs.
6. Reassesses patient according to department guidelines and documents appropriately.
7. Applies the nursing process to each patient and implements nursing actions.
8. Follows plan of care for each patient.
9. Continuously monitors patient for physical and psychosocial needs and alternates plan of care of
changes is needed.
10. Correctly administers medications by all routes; Neonates/Infants; Toddler/Preschooler; School
Age; Adolescent/Adult; and Geriatrics.
11. Appropriately documents administration of medication and patient’s response to medication.
12. Receives physician’s orders, records and assures completion.
13. Assist physicians with exams, as necessary.
14. Documents care provided to patients, and their reaction to that care.
15. Recognizes emergency situations and responds appropriately.
16. Provides patient and/or family, significant teaching as opportunities arise or as need is identified.
17. Ability to educate and relay information to patients in a clear and concise manner.
18. Develop a plan for education together with the patient by incorporating the principles of self-management, by determining priorities, and by setting goals that are reachable and realistic.
19. Investigate alternative methods of patient education that are suitable for different learner needs and preferences, such as interactive Q & A, audiovisual materials, computer-assisted instruction, cooperative learning (group education formats), displays and bulletin boards, demonstration/return demonstration, role play, and patient-directed education.
20. Target specific groups served by the clinic – the disadvantaged, the elderly, minority groups, children, teens, pregnant women, etc. – and design needs-based programs for education.
21. Develop, evaluate, maintain and promote the use of effective patient education materials in the clinic and the community at large.
22. Develop a patient education curriculum for an array of chronic diseases that have a significant nutritional component.
23. Responsible for completion of all patient care assignments by end of shift while maintaining quality standards
24. Develop and maintains approved policies and procedures for patient education and helps ensure compliance with all federal, state and local regulatory bodies.
25. Utilize appropriate resources to accommodate age, education, cultural and communication barriers.
26. Initiates multi-disciplinary referrals as needed and does not appropriate follow-up.
27. Assures informed consent is obtained.
28. Identifies unsafe conditions and intervenes in a timely manner.
29. Responds to all emergency codes and drills and completes appropriate paperwork.
30. Follows Standard precautions by utilizing appropriate Personal Protective Equipment.
31. Demonstrates knowledge of Policies and Procedures for the 7 Environment of Care Plans: (1) Safety and Security; (2) Hazardous Material and Waste; (3) Fire Safety; (4) Medical Equipment; (5) Utilities; (6) Other Physical Environment; and (7) Emergency Management.
32. Enforces environment of Care policies (smoking, hand washing, trash disposal, etc.).
33. Arranges for post discharge needs (home health, DME, appointments, etc.).
34. Coordinates and prioritizes patient activities across all departments.
35. Appropriately delegates care duties to Medical Assistant.
36. Maintains open communication with all team members.
37. Maintains adaptability, supports team work and resolves problems.
38. Reads written communication provided on unit (meeting minutes, memos).
39. Follows chain of command with problems and suggestions.
40. Accepts additional assignments willingly; and assists others as required to meet quality service and productivity expectations.

 

APPLICATION PROCEDURE:
Please submit a completed employment application found at www.ccfhc.org/jobs or the HR office, resume, and credentials via email to jobs@ccfhc.org or deliver to the HR office. CCFHC is an EOE.

 

CLOSING: This announcement will remain open until filled.

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Title Family Physician
Job Information

PRIMARY RESPONSIBILITIES:

  1. Knowledge and understanding of Employee Handbook.  Consults with the Medical Director, Chief Executive Officer or designee before decisions are made on questions of interpretation.
  2. Develop, implement, and evaluate the center’s annual health care plan.
  3. Provide for organization and maintenance of an effective system of medical care with emphasis on wellness and prevention of illness.
  4. Assign, direct, supervise, and review work of subordinates.
  5. Prepare and present monthly reports to Medical Director outlining the Center’s medical productivity and performance improvement adherence.
  6. Provide an effective communication link between the Medical Director and non-management employees of the medical department.
  7. Recommends budget items including patient care equipment and supplies to the Chief Financial Officer and Chief Executive Officer.
  8. Performs studies/analysis to determine impact for:
  • Healthcare outcomes.
  • Policy change positives or negatives.
  • Departmental efficiencies
  • Other areas, as requested by the Medical Director and/or Chief Executive Officer to assist in administrative decision-making.
  1. Communicate back to management the attitudes, suggestions, and complaints of employees in a constructive business manner.
  2. Lead and motivate the employees to do their jobs effectively and efficiently.
  3. Assist in the orientation, training, and supervision of the Medical Department support staff.  Give feedback as it relates to staff evaluation performance.
  4. Lead by example holding themselves to the standards of conduct and performance that they command of peers and subordinates.
  5. Attend required organizational meetings and participation on internal committees.  Conduct in-service training as required or requested.
  6. Meet or exceed annual productivity standards.
  7. Utilizes technology to create a more efficient and effective way of doing business.
  8. Actively participates in outside association activities (LPCA, AHEC, etc).
  9. Maintain confidentiality of workplace information according to the policies and procedures of the institution.
  10. Perform other duties as assigned by the Medical Director and/or Chief Executive Officer.

 

REQUIREMENTS:

 

EDUCATION:

 

Staff Physician must be a graduate of an approved and accredited Medical School.  Master of Business Administration helpful.

 

LICENSES, REGISTRATION AND/OR CERTIFICATIONS REQUIRED:

 

Board certified or Board eligible in Family Practice, Internal Medicine, OB/GYN, etc.  Staff Physician must be licensed to Practice Medicine in the State of Louisiana and possess a Medical School Diploma, Board Certification Notification and/or Residency Training Certificate.  Federal and State DEA Certificates.  Must apply for and be able to receive staff privileges at local hospitals.

 

JOB KNOWLEDGE:

 

The Staff Physician must have supervisory skills and knowledge of budgets and organizational structure and three to five years’ proven experience in an administrative position in the health field.  Person must have the ability to direct and supervise skilled and semi-skilled employees.

 

SUPERVISES:

 

Indirectly supervise Registered Nurse, License Practical Nurses, Medical Assistants, and all other medical staff employees.

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Applicant/Application Disclaimer:


It is understood and agreed upon that any misrepresentation by me on this application will be sufficient cause for cancellation of this application and/or separation from the employer’s service if I have been employed.

I give the employer the right to investigate all references and to secure additional information about me of job-related. I hereby release from liability the employer and its representatives for seeking such information and all other persons, corporations, or organizations for furnishing such information.

The employer is an Equal Opportunity Employer. The employer does not discriminate in employment and no question on this application is used for the purpose of limiting or excusing any applicant’s consideration for employment on a basis prohibited by local, state, or federal law.

This application is current for only 60 days. At the conclusion of this time, if I have not heard from the employer and still wish to be considered for employment, it will be necessary to fill out a new application.

I understand that just as I am free to resign at any time, the employer reserve the right to terminate my employment at any time, with or without cause and without prior notices. I understand that no representative of the employer has the authority to make any assurance to the contrary.

I understand it is this company’s policy not to refuse to hire a qualified individual with a disability because this person’s need for an accommodation that would be required by the ADA.