Jobs Listing

Title Front Desk Representative – Full Time
Start Date 2017-05-01
Location Baton Rouge, La
Job Information

POSITION SUMMARY:
Provides patients with high quality, efficient, and effective service. Actively works to create and maintain
a professional, positive patient experience.

 

REQUIREMENTS:
1. High School Diploma or equivalent.
2. Must have ability to learn using Electronic Health Records; must have strong computer skills.
3. Excellent verbal and written communication skills.
4. Must have exceptional interpersonal communication skills.
5. Must be able to effectively resolve conflicts.
6. Performs all job responsibilities in full compliance with all applicable laws, rules, regulations,
policies and procedures.

 

RESPONSIBILITIES:
1. Greets patients, families, and providers in a courteous, friendly, and professional manner.
2. Effectively, comprehensively utilizes the electronic medical record (EMR) entering patient
demographic data and insurance records.
3. Confer with customers by telephone to provide information about services, take or enter
appointments and cancellations, and obtain details of complaints.
4. Scans all patients’ identification, household income information, and insurance verification
information into computer.
5. If a provider’s office or hospital calling for a specific provider or nurse and it is urgent, then page
the respective person to have him or her answer the call.
6. Always project a friendly and upbeat tone at all times while interacting with callers and coworkers.
7. Thoroughly and accurately explain the promissory note to patients; scan and document into the
computer.
8. Update promissory note for patient at follow-up visit.
9. Welcome and receive patients; verify and update patient demographic information, as necessary.
10. Maintain accurate confidential records of patients’ interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
11. Conduct household income assessment to calculate sliding fee scale costs for services.
12. Recommend improvements in service to reduce or prevent future problems.
13. Follows and actively participates in CCFHC’s Quality Management Plan and adheres to standards of improvement accordingly.
14. May schedule/reschedule appointments for all new and established patients.
15. Accept payments/co-payments and balance sales transaction batches daily.
16. Must travel, as needed, to satellite offices to provide staff relief.
17. Perform other duties as assigned.

 

APPLICATION PROCEDURE:
Please submit a completed employment application found at www.ccfhc.org/jobs or the HR office, resume, and credentials via email to jobs@ccfhc.org or deliver to the HR office. CCFHC is an EOE.

 

CLOSING: This announcement will remain open until filled.

Apply Now


Title LPN Position – Full Time
Location Baton Rouge, La & Donaldsonville, LA
Job Information

POSITION SUMMARY:
LPN renders safe nursing care to patients. The LPN administers medications, performs venipuncture,
and performs related duties.

 

REQUIREMENTS:
1. Graduate of an accredited LPN school of nursing.
2. Current CPR certification is required.
3. Current license as a Licensed Practical Nurse in the State of Louisiana.
4. Experience in collaboration with interdisciplinary healthcare teams.
5. Experience in ambulatory care setting preferred.

 

RESPONSIBILITIES:
1. Complete initial assessment of patient according to department Policies and Procedures and
documents appropriately.
2. Completes age-specific assessments: Neonate/Infant and Toddler – Accurately obtains head
circumference, weight, height, vital signs; Neonate/Infant Toddler, Preschooler, School Age and
Adolescent – Accurately obtains weight, height, vital signs.
3. Accurately completes a developmental assessment.
4. Neonate/Infant, Toddler, Preschooler – Accurately assesses immunizations are up to date.
5. Adolescent, Adult, Geriatric – Accurately assesses functional, nutritional, physical/psychosocial
status, educational and discharge needs.
6. Reassesses patient according to department guidelines and documents appropriately.
7. Applies the nursing process to each patient and implements nursing actions.
8. Follows plan of care for each patient.
9. Continuously monitors patient for physical and psychosocial needs and alternates plan of care of
changes is needed.
10. Correctly administers medications by all routes; Neonates/Infants; Toddler/Preschooler; School
Age; Adolescent/Adult; and Geriatrics.
11. Appropriately documents administration of medication and patient’s response to medication.
12. Receives physician’s orders, records and assures completion.
13. Assist physicians with exams, as necessary.
14. Documents care provided to patients, and their reaction to that care.
15. Recognizes emergency situations and responds appropriately.
16. Provides patient and/or family, significant teaching as opportunities arise or as need is identified.
17. Ability to educate and relay information to patients in a clear and concise manner.
18. Develop a plan for education together with the patient by incorporating the principles of self-management, by determining priorities, and by setting goals that are reachable and realistic.
19. Investigate alternative methods of patient education that are suitable for different learner needs and preferences, such as interactive Q & A, audiovisual materials, computer-assisted instruction, cooperative learning (group education formats), displays and bulletin boards, demonstration/return demonstration, role play, and patient-directed education.
20. Target specific groups served by the clinic – the disadvantaged, the elderly, minority groups, children, teens, pregnant women, etc. – and design needs-based programs for education.
21. Develop, evaluate, maintain and promote the use of effective patient education materials in the clinic and the community at large.
22. Develop a patient education curriculum for an array of chronic diseases that have a significant nutritional component.
23. Responsible for completion of all patient care assignments by end of shift while maintaining quality standards
24. Develop and maintains approved policies and procedures for patient education and helps ensure compliance with all federal, state and local regulatory bodies.
25. Utilize appropriate resources to accommodate age, education, cultural and communication barriers.
26. Initiates multi-disciplinary referrals as needed and does not appropriate follow-up.
27. Assures informed consent is obtained.
28. Identifies unsafe conditions and intervenes in a timely manner.
29. Responds to all emergency codes and drills and completes appropriate paperwork.
30. Follows Standard precautions by utilizing appropriate Personal Protective Equipment.
31. Demonstrates knowledge of Policies and Procedures for the 7 Environment of Care Plans: (1) Safety and Security; (2) Hazardous Material and Waste; (3) Fire Safety; (4) Medical Equipment; (5) Utilities; (6) Other Physical Environment; and (7) Emergency Management.
32. Enforces environment of Care policies (smoking, hand washing, trash disposal, etc.).
33. Arranges for post discharge needs (home health, DME, appointments, etc.).
34. Coordinates and prioritizes patient activities across all departments.
35. Appropriately delegates care duties to Medical Assistant.
36. Maintains open communication with all team members.
37. Maintains adaptability, supports team work and resolves problems.
38. Reads written communication provided on unit (meeting minutes, memos).
39. Follows chain of command with problems and suggestions.
40. Accepts additional assignments willingly; and assists others as required to meet quality service and productivity expectations.

 

APPLICATION PROCEDURE:
Please submit a completed employment application found at www.ccfhc.org/jobs or the HR office, resume, and credentials via email to jobs@ccfhc.org or deliver to the HR office. CCFHC is an EOE.

 

CLOSING: This announcement will remain open until filled.

Apply Now


Title FRONT DESK REPRESENTATIVE ( PART TIME – FLOATER )
Job Information

POSITION SUMMARY:
Provides patients with high quality, efficient, and effective service. Actively works to create and maintain a professional, positive patient experience.

 

REQUIREMENTS:
1. High School Diploma or equivalent.
2. Must have ability to learn using Electronic Health Records; must have strong computer skills.
3. Excellent verbal and written communication skills.
4. Must have exceptional interpersonal communication skills.
5. Must be able to effectively resolve conflicts.
6. Performs all job responsibilities in full compliance with all applicable laws, rules, regulations, policies and procedures.

 

RESPONSIBILITIES:
1. Greets patients, families, and providers in a courteous, friendly, and professional manner.
2. Effectively, comprehensively utilizes the electronic medical record (EMR) entering patient demographic data and insurance records.
3. Confer with customers by telephone to provide information about services, take or enter appointments and cancellations, and obtain details of complaints.
4. Scans all patients’ identification, household income information, and insurance verification information into computer.
5. If a provider’s office or hospital calling for a specific provider or nurse and it is urgent, then page the respective person to have him or her answer the call.
6. Always project a friendly and upbeat tone at all times while interacting with callers and co-workers.
7. Thoroughly and accurately explain the promissory note to patients; scan and document into the computer.
8. Update promissory note for patient at follow-up visit.
9. Welcome and receive patients; verify and update patient demographic information, as necessary.
10. Maintain accurate confidential records of patients’ interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
11. Conduct household income assessment to calculate sliding fee scale costs for services.
12. Recommend improvements in service to reduce or prevent future problems.
13. Follows and actively participates in CCFHC’s Quality Management Plan and adheres to standards of improvement accordingly.
14. May schedule/reschedule appointments for all new and established patients.
15. Accept payments/co-payments and balance sales transaction batches daily.
16. Must travel, as needed, to satellite offices to provide staff relief.
17. Perform other duties as assigned.

 

APPLICATION PROCEDURE:
Please submit a completed employment application found at www.ccfhc.org/jobs or the HR office, resume, and credentials via email to jobs@ccfhc.org or deliver to the HR office. CCFHC is an EOE.

 

CLOSING: This announcement will remain open until filled.

Apply Now


Title Family Nurse Practitioner
Job Information

POSITION SUMMARY:
The Nurse Practitioner’s (NP) responsibility is to assess, plan and provide high-quality, cost effective comprehensive patient care and a unique approach to health care. The NP provides comprehensive health assessment, medical diagnosis of acute and chronic illnesses, writes prescriptions, and formulates a treatment plan with an emphasis on health promotion, disease prevention, and disease management. The position also functions as a Provider of Patient Care and gives due consideration to productivity and departmental budget compliance. Must be emotionally mature and able to function effectively under stress and the ability to organize and prioritize work.

 

REQUIREMENTS:
1. Currently Louisiana Licensed Nurse Practitioner
2. Board –certified or board – eligible.
3. Current CPR, CDS, and DEA licenses.
4. Minimum of three years’ experience; FQHC setting, preferred.
5. Experience in collaboration with interdisciplinary healthcare teams.
6. Working knowledge in EMR systems.

 

RESPONSIBILITIES:
1. Knowledge and understanding of Employee Handbook. Consults with the Medical Director, Chief Executive Officer or designee before decisions are made on questions of interpretation.
2. Assist in developing, implementing, and evaluating the center’s annual health care plan.
3. Provide for organization and maintenance of an effective system of medical care with emphasis on wellness and prevention of illness.
4. Assist in preparation of monthly reports to Medical Director outlining the Center’s medical productivity and performance improvement adherence.
5. Provide an effective communication link between other staff/employees and employees of the medical department.
6. Recommends budget items including patient care equipment and supplies to the Medical Director, Chief Financial Officer and Chief Executive Officer.
7. Performs studies/analysis to determine impact for:
8. Healthcare outcomes.
9. Policy change positives or negatives.
10. Departmental efficiencies
11. Other areas, as requested by the Medical Director and/or Chief Executive Officer to assist in administrative decision-making.
12. Communicate back to management the attitudes, suggestions, and complaints of employees in a constructive business manner.
13. Lead and motivate employees to do their jobs effectively and efficiently.
14. Assist in the orientation, training, and supervision of the Medical Department support staff. Give feedback to Medical Director to assist in the evaluation performance.
15. Lead by example holding self to the standards of conduct and performance that they command of other medical staff members.
16. Attend required organizational meetings and participation on internal committees. Conduct in-service training as required or requested.
17. Meet or exceed annual productivity standards.
18. Utilizes technology to create a more efficient and effective way of doing business.
19. Actively participates in outside association activities.
20. Maintain confidentiality of workplace information according to the policies and procedures of organization.
21. Assist in conducting community outreach to business, community, social and religious organizations.
22. Perform other duties as assigned by Medical Director and/ or the Chief Executive Officer.

 

APPLICATION PROCEDURE:
Please submit a completed employment application found at www.ccfhc.org/jobs or the HR office, resume, and credentials via email to jobs@caresouth.org or deliver to the HR office. CareSouth is an EOE.

 

CLOSING: This announcement will open until filled.

Apply Now


Title BILLING SPECIALIST
Job Information

POSITION SUMMARY:
This position is primarily responsible for all patient billing, payments and accounts receivable financial reporting for CareSouth. In addition this position has direct responsibility for assisting the Billing Manager with all patient-related financial reporting (both internal and external). Duties include entering payment data through electronic keyboard for daily transactions, with a high level of speed and accuracy. Responsible for all provider billing accounts receivable including posting of all payments, collection of delinquent accounts and receivable from third party payers. Primary liaison in the identification and implementation of MIS billing system changes with Front Desk staff.

 

REQUIREMENTS:
1. The candidate is required to be a High School Graduate or Equivalent, and a graduate of an approved school for advance training and/or education. A current certification and/or related area with advanced knowledge of billing functions, procedures, and hands-on computer operations in health care or medical environment preferred.
2. The position requires a minimum of three years of medical billing experience, including a minimum of one year in a primary care setting/environment.
3. S/He should have a strong desire in learning medical terminology and procedures. Working knowledge of software packages and applications used in providers billing and accounts receivable functions. The billing specialist needs to be proficient in personal computer usage.

 

RESPONSIBILITIES:
1. Post payments to each account to ensure proper credit; compares the transaction report to actual encounter forms processed for that day.
2. Enter new and/or updated information for reduction of payment through payments and approved credits.
3. On a daily basis, resolves payment transaction and discrepancies.
4. Responsible for processing all receipts by working closely with other clinical staff.
5. Review delinquent patients’ accounts on a timely basis; prepares and sends out delinquent notices accordingly. Update patient database files with correct addresses and insurance information.
6. Recommend and participate in the development of plans and methods to collect current and
aged accounts receivable.
7. Assist in the preparation of monthly aged accounts receivable reports.
8. Prepare billings and sends out billings according to established procedures.
9. Follow up on billings submitted to insurers. Responds to all request for patient claims information (e.g., insurance companies, attorneys, patients, etc.)
10. Generate financial reports dealing with insurance patient accounts and deposits for submission to Chief Finance Officer.
11. Maintains confidentiality of workplace information according to the policies and procedures of the center.
12. Generate daily reports for submission to Chief Finance Officer of claims generated, number sent out, dollar amount, etc.
13. Works closely with Billing Assistant/Clerk, Billing Manager and the Chief Finance Officer in setting up and monitoring electronic billing procedures.
14. Controls the use of material and supplies necessary to perform job duties. Maintains proper use of equipment and proper inventory management of supplies.
15. Works professionally as a team member in conjunction with other department employees and center.
16. Complies with policies and procedures.
17. Work closely with patients in resolution of billing issues.
18. Perform other duties as assigned by supervisor.

 

APPLICATION PROCEDURE:
Please submit a completed employment application found at www.caresouth.org/jobs or the HR office, resume, and credentials via email to jobs@caresouth.org or deliver to the HR office. CareSouth is an EOE.

 

CLOSING: This announcement will remain open until filled.

Apply Now


Title REFERRAL COORDINATOR
Job Information

POSITION SUMMARY:
Coordinates, tracks and monitors referrals; Integrates CSMD services to maximize patient utilization; Performs data entry.

 

REQUIREMENTS:

1. Minimum of high school diploma; preferred medical administration diploma.
2. Must have strong written and verbal communication skills.
3. Must have pleasant telephone etiquette; ability to deal tactfully and effectively with patients; must have strong computer skills, use of Microsoft applications and familiarity with electronic health records.
4. Must be critical-thinking and detailed-oriented.
5. Excellent verbal and written communication skills.
6. Must have exceptional interpersonal communication skills.
7. Must be able to effectively resolve conflicts.
8. Performs all job responsibilities in full compliance with all applicable laws, rules, regulations, policies and procedures.

 

RESPONSIBILITIES:

1. Maintains a database of health center referral contacts throughout Baton Rouge and CSMD
service areas, specifically within agencies providing health and social services to patients.
2. Acts as liaison to hospitals, specialty clinics, other providers outside of CSMD in an effort to track
and monitor referrals.
3. Coordinates referrals to health services based on provider’s orders.
4. Assists Medical Records clerk with scanning patient information (incoming) into electronic
health record (EHS).
5. Works closely with Medical Records Clerk to ensure all patient records are disseminated
appropriately and timely.
6. Works closely with Care Coordinator and other members of the Clinical Care Team.
7. Promptly reviews all incoming referrals for “critical need” or attention required immediately by
the provider.
8. Adheres to all CSMD policies and procedures.
9. Other job duties as assigned.

 

APPLICATION PROCEDURE:

Please submit a completed employment application found at www.caresouth.org/jobs or the HR office, resume, and credentials via email to jobs@caresouth.org or deliver to the HR office. CareSouth is an Equal Opportunity Employer.

Apply Now


Title Family Physician
Job Information

PRIMARY RESPONSIBILITIES:

  1. Knowledge and understanding of Employee Handbook.  Consults with the Medical Director, Chief Executive Officer or designee before decisions are made on questions of interpretation.
  2. Develop, implement, and evaluate the center’s annual health care plan.
  3. Provide for organization and maintenance of an effective system of medical care with emphasis on wellness and prevention of illness.
  4. Assign, direct, supervise, and review work of subordinates.
  5. Prepare and present monthly reports to Medical Director outlining the Center’s medical productivity and performance improvement adherence.
  6. Provide an effective communication link between the Medical Director and non-management employees of the medical department.
  7. Recommends budget items including patient care equipment and supplies to the Chief Financial Officer and Chief Executive Officer.
  8. Performs studies/analysis to determine impact for:
  • Healthcare outcomes.
  • Policy change positives or negatives.
  • Departmental efficiencies
  • Other areas, as requested by the Medical Director and/or Chief Executive Officer to assist in administrative decision-making.
  1. Communicate back to management the attitudes, suggestions, and complaints of employees in a constructive business manner.
  2. Lead and motivate the employees to do their jobs effectively and efficiently.
  3. Assist in the orientation, training, and supervision of the Medical Department support staff.  Give feedback as it relates to staff evaluation performance.
  4. Lead by example holding themselves to the standards of conduct and performance that they command of peers and subordinates.
  5. Attend required organizational meetings and participation on internal committees.  Conduct in-service training as required or requested.
  6. Meet or exceed annual productivity standards.
  7. Utilizes technology to create a more efficient and effective way of doing business.
  8. Actively participates in outside association activities (LPCA, AHEC, etc).
  9. Maintain confidentiality of workplace information according to the policies and procedures of the institution.
  10. Perform other duties as assigned by the Medical Director and/or Chief Executive Officer.

 

REQUIREMENTS:

 

EDUCATION:

 

Staff Physician must be a graduate of an approved and accredited Medical School.  Master of Business Administration helpful.

 

LICENSES, REGISTRATION AND/OR CERTIFICATIONS REQUIRED:

 

Board certified or Board eligible in Family Practice, Internal Medicine, OB/GYN, etc.  Staff Physician must be licensed to Practice Medicine in the State of Louisiana and possess a Medical School Diploma, Board Certification Notification and/or Residency Training Certificate.  Federal and State DEA Certificates.  Must apply for and be able to receive staff privileges at local hospitals.

 

JOB KNOWLEDGE:

 

The Staff Physician must have supervisory skills and knowledge of budgets and organizational structure and three to five years’ proven experience in an administrative position in the health field.  Person must have the ability to direct and supervise skilled and semi-skilled employees.

 

SUPERVISES:

 

Indirectly supervise Registered Nurse, License Practical Nurses, Medical Assistants, and all other medical staff employees.

Apply Now


Applicant/Application Disclaimer:


It is understood and agreed upon that any misrepresentation by me on this application will be sufficient cause for cancellation of this application and/or separation from the employer’s service if I have been employed.

I give the employer the right to investigate all references and to secure additional information about me of job-related. I hereby release from liability the employer and its representatives for seeking such information and all other persons, corporations, or organizations for furnishing such information.

The employer is an Equal Opportunity Employer. The employer does not discriminate in employment and no question on this application is used for the purpose of limiting or excusing any applicant’s consideration for employment on a basis prohibited by local, state, or federal law.

This application is current for only 60 days. At the conclusion of this time, if I have not heard from the employer and still wish to be considered for employment, it will be necessary to fill out a new application.

I understand that just as I am free to resign at any time, the employer reserve the right to terminate my employment at any time, with or without cause and without prior notices. I understand that no representative of the employer has the authority to make any assurance to the contrary.

I understand it is this company’s policy not to refuse to hire a qualified individual with a disability because this person’s need for an accommodation that would be required by the ADA.