Jobs Listing

Title WIC Clerk
Job Information

POSITION SUMMARY:

The WIC Clerk’s position conducts preliminary client interviews for intake services and appointment scheduling and performs clerical duties to include typing, filing, telephone services and WIC check issuance. Must be emotionally mature and able to function effectively under stress and the ability to organize and prioritize work.

REQUIREMENTS:

1. Minimum of high school diploma; preferred medical administration diploma.

2. Must have strong written and verbal communication skills.

3. Must have pleasant telephone etiquette; ability to deal tactfully and effectively with patients; must have strong computer skills, use of Microsoft applications and familiarity with electronic health records.

4. Must be critical-thinking and detailed-oriented.

5. Excellent verbal and written communication skills.

6. Must have exceptional interpersonal communication skills.

7. Performs all job responsibilities in full compliance with all applicable laws, rules, regulations, policies and procedures.

8. Minimum of two years of work experience in clerical duties, healthcare or medical environment preferred. Additional certifications/education in a Medical Program is a plus.

9. Ability to accurately schedule appointments, follows instructions, complete statistical computation forms, type and file.

10. Must be detail oriented, organizational and prioritization, and work independently as well as schedule and produce work in a timely manner.

11. The WIC Clerk must have concern for and understanding of low-income people and knowledge of local resources, which benefit the economically disadvantaged. Knowledge of and experience in computers and internet.

RESPONSIBILITIES:

1. Complete initial assessment of patient according to department Policies & Procedures and documents appropriately.

2. Learn and apply state WIC regulations pertaining to WIC program procedures, policies and practices, noting revision during the program year.

3. Conduct preliminary client interviews for intake services and appointment scheduling.

4. Perform clerical duties to include typing, filing, telephone services, appointment scheduling, and WIC check issuance.

5. Responsible for accurate and timely completion of anthropometric measurements; to include height, weight, health assessments and eligibility determination for clients interviewed.

6. Ensure accuracy and timely completion and submittal of WIC certification forms.

7. Assist in the development and office organization of nutrition education displays, posters, literature, and other creative projects.

8. Participate in health fairs, community meetings, in-service and job related education programs.

9. Attend WIC breastfeeding orientation

10. Learn supervisors’ duties to assist when necessary.

11. Maintains the integrity of medical records system and confidentiality of workplace information according to the policies and procedures of the organization.

12. Conducts close out and complete day sheet at the end of each business day and submit to supervisor.

13. Assist in controlling the use of material and supplies necessary to perform job duties. Maintains proper use of equipment and proper inventory management of supplies.

14. Works professionally as a team member in conjunction with other employees in the department and center.

15. Communicates with all customers in a professional manner.

16. Pulls charts if necessary.

17. Returns all incomplete charts to appropriate personnel.

18. Knows all codes and communicates codes effectively over the intercom system.

19. Performs quality chart audit prior to patient’s arrival.

20. Obtains Advance Directive information on applicable patients 100% of the time.

21. Accurately utilizes and maintains a system of chart tracking.

22. Provide appointment services to walk-in and work-in patients.

23. Operates within the guidelines established by departmental and Center policies and procedures.

24. Perform other duties as assigned.

APPLICATION PROCEDURE:

Please submit a completed employment application found at www.caresouth.org/jobs or the HR office, resume, and credentials via email to jobs@caresouth.org or deliver to the HR office. CareSouth is an Equal Opportunity Employer.

CLOSING: June 29, 2018 or until filled.

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Title PEER ADVOCATE
Start Date 2016-05-01
End Date 2016-04-06
Location Baton Rouge, La
Job Information

POSITION SUMMARY: 

Provide peer support to individuals living with HIV/AIDS and their families to promote increased client involvement in their medical care.

 

REQUIREMENTS:

  1. High School diploma or equivalent preferred.
  2. Must be a previous or current client of Ryan White or eligible for Ryan White services and be willing to share HIV status and life experiences with clients.
  3. Good writing, verbal and time management skills a plus.
  4. Must be proficient in the use of computers and computer systems.

 

RESPONSIBILITIES:

  1. Meet with newly diagnosed and out of care clients to provide peer support.
  2. Provide follow up to new clients once they have been assigned a case manager.
  3. Assist clients in navigating the HIV system of care.
  4. Conduct ongoing contact with clients, including phone and face-to-face visits with clients.
  5. Maintain and submit required documentation.
  6. Maintain confidentiality and ethical practices at all times.
  7. Promote and foster a welcoming and patient – centered environment.
  8. Seek out and provide recommendations on how to improve the program.
  9. Work collaboratively with staff to plan and implement client-centered supports.
  10. Participate in all appropriate meetings, including community meetings on client’s behalf.
  11. Promote medical and treatment adherence and increased involvement with self-care by accompanying clients on medical appointments.
  12. Encourage community involvement.
  13. Follow all guidelines & procedures related to time and attendance management (clocking in & out, reviewing time card, requesting edit sheets, etc).
  14. Report any significant concerns to supervisor.
  15. Maintain training requirements and provide to HR for record retention.
  16. Knowledge and understanding of Employee Handbook.
  17. Provide an effective communication link between specific department staff.
  18. Works professionally as a team member in conjunction with other department employees and center.
  19. Perform other duties as assigned by supervisor.

 

APPLICATION PROCEDURE:

Please submit a completed employment application found at www.ccfhc.org/jobs or the HR office, resume, and credentials via email to jobs@ccfhc.org or deliver to the HR office. CCFHC is an EOE.

 

CLOSING DATE: This announcement will close Wednesday, April 6, 2016 at the close of business.

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Title DENTIST
Location Baton Rouge, LA
Job Information

SUMMARY:

Under the general supervision of the Dental Director, the Staff Dentist will provide and administer preventive dental diagnosis and treatment care for Center patients (pediatric, adult, and geriatric). Must be emotionally mature and able to function effectively under stress and the ability to organize and prioritize work.
REQUIREMENTS:

1. EDUCATION:
Graduate of an accredited Dental School.

2. LICENSES, REGISTRATION AND/OR CERTIFICATIONS REQUIRED:
One to two years experienced in a community health center setting preferred.
Board Certified/Eligible in a primary care dental specialty. Must have a current State of Louisiana Dental License

SUMMARY OF RESPONSIBILITIES:

1. Provide and administer preventive dental diagnoses and treatment care for Center patients.
2. Prescribe/dispense medication per Center policies and procedures; and sound dental practices.
3. Make referrals to other health/dental providers and follow up referrals according Center policies and procedures.
4. Keep appropriate records of all services rendered to each patient as prescribed by Center policies.
5. Participate in health education activities sponsored by the Center.
6. Assist the Dental Director in formulating and evaluating the health care plan.
7. Maintain confidentiality of workplace information according to Center policies and procedures.
8. Participate in periodic management and clinical reviews.
9. Serve as team member to dental staff involved in direct patient care and participate in maintaining professional decorum.
10. Maintain confidentiality of workplace information according to the policies and procedures of the organization.
11. Perform other duties as assigned by Chief Financial Officer and/r Chief Executive Officer.

APPLICATION PROCEDURE
Please submit a completed employment application found at www.ccfhc.org/jobs or the HR office, resume, and credentials via email to jobs@ccfhc.org or deliver to the HR office. CCFHC is an EOE.
CLOSING: This announcement will close Thursday, August 13, 2015 at close of business.

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Title EDDA
Job Information

Summary:

Under the supervision of the Dental Director, the Certified Dental Assistant renders dental care to patients. The Dental Assistant performs semi-technical dental and routine clerical work in a dental department located in a community health center. Work involves assisting the dentist during examinations and treatment, cleanings, sterilizing, and arranging instruments, and assisting dentist with x-rays.

Primary Responsibilities:

1. Completes initial assessment of patient according to department Policy and Procedures and documents appropriately.

2. Takes and record pulse, blood pressure and temperature.

3. Notes individual patient’s limitations and dental needs.

4. Reassesses patient according to departmental guidelines and documents appropriately.

5. Applies the dental process to each patient and implements limited dental actions

6. Follows plan of care for each patient

7. Receive dentist orders, records and assures completion.

8. Assists dentist with exams and procedures.

9. Documents the care provided to patients, and their reaction to that care.

10. Recognizes emergency situations and responds appropriately.

11. Seats and prepares patients adjusts dental chair.

12. Arranges dental instruments and materials for each patient, assists dentist with instrumentation, medication and management of the patient during treatment procedures.

13. Assists dentist in the use of highly specialized dental equipment, such as the x-ray machine, aspirator, and amalgamator.

14. Mixes and prepares solutions and materials for fillings, washes and sterilizes instruments and clean work area following treatment.

15. Takes radiographs of patients as prescribed by dentist. File x-ray films and case reports.

16. Charts information dictated by the dentist on the chart such as lesions, missing teeth, etc.

17. Act as a communication link between dentist and receptionist.

18. Performs routine dental laboratory work.

19. Performs routine maintenance of dental equipment, i.e., oiling of hand pieces and contra-angles.

20. Orders dental and office supplies.

21. Provides patient, family, significant other teaching as opportunities arise or as need is identified.

22. Presents group instruction in oral health care utilizing models and audio visual aids.

23. Conducts oral hygiene instructions with patients and parents of juveniles.

24. Explains dental care procedures using correct terminology; supplements explanation with reasons why

a. School Age

b. Adolescent/Adult

c. Geriatrics

25. Utilizes appropriate resources to accommodate age, education, cultural and communication barriers.

26. Initiates referrals as needed per dentist and appropriate follow-up.

Page 2 of 2

27. Other duties as assigned.

APPLICATION PROCEDURE

Please submit a completed employment application found at www.caresouth.org/jobs or the HR office, resume, and credentials via email to jobs@caresouth.org or deliver to the HR office. CareSouth is an EOE.

CLOSING: This announcement will remain open until filled.

Apply Now


Title Nurse Practitioner
Job Information

POSITION SUMMARY:

The Nurse Practitioner’s (NP) responsibility is to assess, plan and provide high-quality, cost effective comprehensive patient care and a unique approach to health care. The NP provides comprehensive health assessment, medical diagnosis of acute and chronic illnesses, writes prescriptions, and formulates a treatment plan with an emphasis on health promotion, disease prevention, and disease management. The position also functions as a Provider of Patient Care and gives due consideration to productivity and departmental budget compliance. Must be emotionally mature and able to function effectively under stress and the ability to organize and prioritize work.

REQUIREMENTS:

1. Currently Louisiana Licensed Nurse Practitioner

2. Board –certified or board – eligible.

3. Current CPR, CDS, and DEA licenses.

4. Minimum of three years’ experience; FQHC setting, preferred.

5. Experience in collaboration with interdisciplinary healthcare teams.

6. Working knowledge in EMR systems.

RESPONSIBILITIES:

1. Knowledge and understanding of Employee Handbook. Consults with the Medical Director, Chief Executive Officer or designee before decisions are made on questions of interpretation.

2. Assist in developing, implementing, and evaluating the center’s annual health care plan.

3. Provide for organization and maintenance of an effective system of medical care with emphasis on wellness and prevention of illness.

4. Assist in preparation of monthly reports to Medical Director outlining the Center’s medical productivity and performance improvement adherence.

5. Provide an effective communication link between other staff/employees and employees of the medical department.

6. Recommends budget items including patient care equipment and supplies to the Medical Director, Chief Financial Officer and Chief Executive Officer.

7. Performs studies/analysis to determine impact for:

8. Healthcare outcomes.

9. Policy change positives or negatives.

10. Departmental efficiencies

11. Other areas, as requested by the Medical Director and/or Chief Executive Officer to assist in administrative decision-making.

12. Communicate back to management the attitudes, suggestions, and complaints of employees in a constructive business manner.

13. Lead and motivate employees to do their jobs effectively and efficiently.

14. Assist in the orientation, training, and supervision of the Medical Department support staff. Give feedback to Medical Director to assist in the evaluation performance.

15. Lead by example holding self to the standards of conduct and performance that they command of other medical staff members.

16. Attend required organizational meetings and participation on internal committees. Conduct in-service training as required or requested.

17. Meet or exceed annual productivity standards.

18. Utilizes technology to create a more efficient and effective way of doing business.

19. Actively participates in outside association activities.

20. Maintain confidentiality of workplace information according to the policies and procedures of organization.

21. Assist in conducting community outreach to business, community, social and religious organizations.

22. Perform other duties as assigned by Medical Director and/ or the Chief Executive Officer.

APPLICATION PROCEDURE:

Please submit a completed employment application found at www.caresouth.org/jobs or the HR office, resume, and credentials via email to jobs@caresouth.org or deliver to the HR office. CareSouth is an EOE.

CLOSING: This announcement will open until filled.

Apply Now


Title Ryan White Data Coordinator
Job Information

POSITION SUMMARY:

The Data Coordinator is responsible for accurately and timely documenting pertinent health information and trends data into various electronic databases.

REQUIREMENTS:

1. An Associate Degree or Certified Medical Assistant is required; however a Bachelor Degree in a healthcare, public health, or social services field is a plus.

2. Direct or Indirect experience with the Ryan White program is preferred.

3. The candidate must have at least three years of personal computer experience with proficiency in Microsoft Office products. Familiar with an EMR system is preferred.

4. CPR Certification.

5. Experience in collaboration with interdisciplinary healthcare teams.

6. Experience in ambulatory care setting preferred.

RESPONSIBILITIES:

1. Assists new patients with necessary information regarding patient needs for medical, dental, behavioral health care and other community-based services.

2. Enters required patient information into the EMR and effectively transfers the same information into the data system.

3. Provides effective and efficient documentation of personal health information.

4. Reviews and updates patient demographic information in charts in the EMR and data system.

5. Demonstrates knowledge of basic medical terminology, clinical procedures, testing, etc.

6. Assists with managing patient flow as needed.

7. Exhibits a proven capability of maintaining confidentiality within a clinical setting.

8. Maintains a high level of ethics in managing patient confidentiality and be a strong advocate for persons living with HIV/AIDS; Hepatitis C patients and their families.

9. Adheres to the policies and procedures of the Ryan White program, as well as those of CareSouth.

10. Updates daily status of referrals in the EMR and data system for preparation of monthly, daily and quarterly reports.

11. Assists with billing for the grant program, entering data correctly and timely.

12. Assists with trending data for submission to grants and federal reporting.

13. Assists with planning and hosting monthly Consumer Advocacy meetings.

14. Assists Department of Health and Hospitals; collect medial information and test results, as needed.

15. Remains knowledgeable of National and State trends in Ryan White services and programs.

16. Assists with planning community events that support persons living with Hepatitis C or HIV/AIDS and their families.

17. Participates in Quality Management, Performance and Improvement.

18. Performs other duties as assigned.

APPLICATION PROCEDURE:

Please submit a completed employment application found at www.caresouth.org/jobs or the HR office, resume, and credentials via email to jobs@caresouth.org or deliver to the HR office. CareSouth is an EOE.

CLOSING: This announcement will remain open until filled.

Apply Now


Title Medication and PAP LPN
Job Information

POSITION SUMMARY:

LPN renders safe nursing care to patients. The LPN administers medications, performs venipuncture, and performs related duties. LPN specializes in management of medication refills as well as the patient assistance program.

REQUIREMENTS:

1. Graduate of an accredited LPN/LVN school of nursing.

2. Current CPR certification is required.

3. Current license as a Licensed Practical Nurse in the State of Louisiana.

4. Experience in collaboration with interdisciplinary healthcare teams.

5. Experience in ambulatory care setting preferred.

RESPONSIBILITIES:

1. Manages the Patient Assistance medication program that aids with affordable medications for the under-served population.

2. Provides timely feedback with patients in regards to medication refill needs.

3. Monitors the Equiscript program which delivers medications to the patient’s home.

4. Complete initial assessment of patient according to department Policies and Procedures and documents appropriately.

5. Completes age-specific assessments: Neonate/Infant and Toddler – Accurately obtains head circumference, weight, height, vital signs; Neonate/Infant Toddler, Preschooler, School Age and Adolescent – Accurately obtains weight, height, vital signs.

6. Accurately completes a developmental assessment.

7. Neonate/Infant, Toddler, Preschooler – Accurately assesses immunizations are up to date.

8. Adolescent, Adult, Geriatric – Accurately assesses functional, nutritional, physical/psychosocial status, educational and discharge needs.

9. Reassesses patient according to department guidelines and documents appropriately.

10. Applies the nursing process to each patient and implements nursing actions.

11. Follows plan of care for each patient.

12. Continuously monitors patient for physical and psychosocial needs and alternates plan of care of changes is needed.

13. Correctly administers medications by all routes; Neonates/Infants; Toddler/Preschooler; School Age; Adolescent/Adult; and Geriatrics.

14. Appropriately documents administration of medication and patient’s response to medication.

15. Receives physician’s orders, records and assures completion.

16. Assist physicians with exams, as necessary.

17. Documents care provided to patients, and their reaction to that care.

18. Recognizes emergency situations and responds appropriately.

19. Provides patient and/or family, significant teaching as opportunities arise or as need is identified.

20. Neonate/Infant – teaching done with parents/guardian.

21. Toddler-teach with lay and simple, concrete verbal explanations.

22. Preschool-teach with the use of role playing, toys, etc. and gives simple, concrete explanations.

23. School age/Adolescent-explains care procedures using correct terminology; supplements explanation with reasons why.

24. Adults explain procedures using correct terminology and the notifying patient’s about their responsibilities.

25. Geriatric-explains care procedures using correct terminology: adapts to physical limitations (visual or hearing changes).

26. Ability to educate and relay information to patients in a clear and concise manner.

27. Assess, implement, and evaluate patient education, paying particular attention to identified learner needs, barriers, and preferences.

28. Develop a plan for education together with the patient by incorporating the principles of self-management, by determining priorities, and by setting goals that are reachable and realistic.

29. Investigate alternative methods of patient education that are suitable for different learner needs and preferences, such as interactive Q & A, audiovisual materials, computer-assisted instruction, cooperative learning (group education formats), displays and bulletin boards, demonstration/return demonstration, role play, and patient-directed education.

30. Target specific groups served by the clinic – the disadvantaged, the elderly, minority groups, children, teens, pregnant women, etc. – and design needs-based programs for education.

31. Develop, evaluate, maintain and promote the use of effective patient education materials in the clinic and the community at large.

32. Develop and prepare content and a schedule of conferences and in-services to convey theory and methods of patient education to resident physician, faculty and staff.

33. Organize and participates in community activities, such as health fairs, school projects, etc.

34. Develop a patient education curriculum for an array of chronic diseases that have a significant nutritional component.

35. Responsible for completion of all patient care assignments by end of shift while maintaining quality standards

36. Develop and maintains approved policies and procedures for patient education and helps ensure compliance with all federal, state and local regulatory bodies.

37. Utilize appropriate resources to accommodate age, education, cultural and communication barriers.

38. Initiates multi-disciplinary referrals as needed and does not appropriate follow-up.

39. Assures informed consent is obtained.

40. Respects privacy of patient.

41. Attends general orientation.

42. Identifies unsafe conditions and intervenes in a timely manner.

43. Responds to all emergency codes and drills and completes appropriate paperwork.

44. Follows Standard precautions by utilizing appropriate Personal Protective Equipment.

45. Demonstrates knowledge of Policies and Procedures for the 7 Environment of Care Plans: (1) Safety and Security; (2) Hazardous Material and Waste; (3) Fire Safety; (4) Medical Equipment; (5) Utilities; (6) Other Physical Environment; and (7) Emergency Management.

46. Enforces environment of Care policies (smoking, hand washing, trash disposal, etc.).

47. Completes all required referral paperwork.

48. Gives complete report when referring patient.

49. Arranges for post discharge needs (home health, DME, appointments, etc.).

50. Coordinates and prioritizes patient activities across all departments.

51. Appropriately delegates care duties to Medical Assistant.

52. Maintains open communication with all team members.

53. Maintains adaptability, supports teamwork and resolves problems.

54. Reads written communication provided on unit (meeting minutes, memos).

55. Follows chain of command with problems and suggestions.

56. Accepts additional assignments willingly; and assists others as required to meet quality service and productivity expectations.

57. Other duties as assigned.

APPLICATION PROCEDURE:

Please submit a completed employment application found at www.caresouth.org/jobs or the HR office, resume, and credentials via email to jobs@caresouth.org or deliver to the HR office. CareSouth is an EOE.

CLOSING: This announcement will open until filled.

Apply Now


Title REFERRAL COORDINATOR
Job Information

POSITION SUMMARY:
Coordinates, tracks and monitors referrals; Integrates CSMD services to maximize patient utilization; Performs data entry.

 

REQUIREMENTS:

1. Minimum of high school diploma; preferred medical administration diploma.
2. Must have strong written and verbal communication skills.
3. Must have pleasant telephone etiquette; ability to deal tactfully and effectively with patients; must have strong computer skills, use of Microsoft applications and familiarity with electronic health records.
4. Must be critical-thinking and detailed-oriented.
5. Excellent verbal and written communication skills.
6. Must have exceptional interpersonal communication skills.
7. Must be able to effectively resolve conflicts.
8. Performs all job responsibilities in full compliance with all applicable laws, rules, regulations, policies and procedures.

 

RESPONSIBILITIES:

1. Maintains a database of health center referral contacts throughout Baton Rouge and CSMD
service areas, specifically within agencies providing health and social services to patients.
2. Acts as liaison to hospitals, specialty clinics, other providers outside of CSMD in an effort to track
and monitor referrals.
3. Coordinates referrals to health services based on provider’s orders.
4. Assists Medical Records clerk with scanning patient information (incoming) into electronic
health record (EHS).
5. Works closely with Medical Records Clerk to ensure all patient records are disseminated
appropriately and timely.
6. Works closely with Care Coordinator and other members of the Clinical Care Team.
7. Promptly reviews all incoming referrals for “critical need” or attention required immediately by
the provider.
8. Adheres to all CSMD policies and procedures.
9. Other job duties as assigned.

 

APPLICATION PROCEDURE:

Please submit a completed employment application found at www.caresouth.org/jobs or the HR office, resume, and credentials via email to jobs@caresouth.org or deliver to the HR office. CareSouth is an Equal Opportunity Employer.

Apply Now


Title MEDICAL RECORDS SPECIALIST
Start Date 2016-06-09
Job Information

A. SUMMARY:

The Medical Records Specialist serves as the custodian of records and HIPAA Privacy Contact Person and is responsible for maintaining the confidentiality, completeness, and accuracy of the medical records in accordance with policies and procedures and within the guidelines of the American Medical Records Association guidelines and Health Insurance Portability and Accountability Act (HIPAA). The MRS is primarily responsible for responding to request from attorneys, patients, physicians and insurance companies, etc. for copies of the medical record.

B. PRIMARY RESPONSIBILITIES:

1. Serves as the custodian of records and HIPAA Privacy Contact Person.

2. Maintains a working knowledge of HIPAA rules and regulations; disseminate information as appropriate and be able to apply them to day-to-day operations.

3. Maintains working knowledge of LA Medical Records laws.

4. Oversees, manages, and ensures the maintenance and organization of medical records per organizational policies and procedures.

5. Ensure new and existing staff members responsible for medical record functions are trained to perform their job functions.

6. Oversee and actively participate in the annual review/revision of medical records protocols and policies and procedures as needed.

7. Observes confidentiality and safeguards all patient related information.

8. Responsible for coordinating, processing and managing the release of medical information to patients, insurance companies, lawyers, state, federal agencies., etc.

9. Responsible for processing of subpoenas and court orders.

10. Responsible for coordinating, processing and managing patient form (i.e., disability, home health, etc.) completion requests and payment.

11. Ensures that all requests for records are stamped with date received and logged.

12. Handles record requests via phone, fax and mail and responds to requests for medical records, providing copies according to organizational policy and procedure.

13. Maintains and update record requests fee schedules.

14. Oversees the revision and development of agency forms as the need arises.

15. Audits clinical records of active patients as directed by the Quality Department for compliance with accepted professional and legal standards.

16. Compiles monthly reports to summarize audit efforts for monitoring.

17. Assists with special projects, i.e., external record reviews, preparing chart information for payers, questionnaires, etc.

18. Maintains Correspondence and Medical Records Tracking Log

19. Prepares and provides monthly reports (i.e., dashboard) of medical records activities and performance.

20. Fosters positive interpersonal relationships with other staff members.

21. Practices effective teamwork.

22. Orients staff on medical records processes, policies and procedures.

23. Maintains adequate coverage of service.

24. Follows federal, state, and local policies, procedures and programs relating to health and safety in the workplace.

25. Ensures compliance with the Quality Assurance/Improvement Plan.

26. Maintains confidentiality of workplace information according to the policies and procedures of the center.

27. Provides excellent customer service.

28. Monitors medical records/referral fax machine for incoming faxes and distributes to appropriate department.

29. Assists with scanning forms completed by the provider into patients’ charts.

30. Performs other duties as assigned by Chief of Quality Performance and Improvement.

C. REQUIREMENTS:

1. Applicant is required to have a high school diploma. Associate degree and/or certification (i.e. RHIA, RHIT) preferred.

2. 5 or more years of Medical Records management, operations and request processing experience required. 2 years or more supervisory experience required.

3. Experience utilizing Word, PowerPoint and Excel and an electronic medical records system.

4. Advanced knowledge of medical records procedures and laws. Intermediate knowledge of HIPAA privacy rule and medical terminology.

5. Strong team-based, results oriented, analytical and problem-solving skills s must.

6. Knowledge of healthcare laws, regulations, and standards.

7. Must have excellent written and oral communication skills.

8. Able to organize, prioritize and work independently as well as schedule and produce work in a timely manner.

9. Required to travel amongst all CareSouth sites.

D. SUPERVISES:

Medical Records Clerk

E. PHYSICAL:

1. Visual acuity – always.

2. Hand – eye coordination – always.

3. Work is primarily sedentary. Large amounts of time may be spent using a PC and MIS application.

4. Lifting approximately 10-15 lbs, Pushing, Pulling – sometimes.

5. Stooping, Bending, Sitting, Standing – sometimes.

6. Walking- frequent; short distances.

7. Must be capable of standing on a step stool and reaching above head and shoulder area.

F. WORK ENVIRONMENT:

1. Indoor, environmentally controlled.

2. Exposure to disease or infections.

3. Exposure to artificial and/or natural light.

APPLICATION PROCEDURE:

Please submit a completed employment application found at www.caresouth.org/jobs or the HR office, resume, and credentials via email to jobs@caresouth.org or deliver to the HR office. CSMD is an EOE.

CLOSING: This announcement will remain open until filled.

Apply Now


Title Outreach and Enrollment Specialist
Job Information

A. SUMMARY:

To facilitate consumer enrollment in a Qualified Health Plan (QHP) through the Federal Marketplace and or other health programs such as Medicaid, Pre-Existing Condition Insurance Program (PCIP) and Children’s Health Insurance Program (CHIP) by providing fair, impartial, and accurate information that assists consumers with submitting the eligibility applications, clarifying distinctions among QHP’s, and helping qualified individuals make informed decisions during the health plan selection. The Outreach/Enrollment Specialist will conduct consumer assistance activities as well as outreach and education activities to consumers and businesses about the availability of these programs and insurance affordability to encourage participation. The Outreach/Enrollment Specialist will provide all services for the public good and serve as a resource to all consumers, including but not limited to, existing patients of the health center as well as to consumers, particularly from communities that are underserved by and under-represented in the current health insurance market.

B. PRIMARY RESPONSIBILITIES:

1. Provide application assistance and facilitate enrollment of eligible patients and community members in health insurance programs.

2. Maintain knowledge and expertise in eligibility, enrollment, and program specifications of the Federal Marketplace and other health coverage programs such as Medicaid and CHIP.

3. Implement outreach strategies to promote the availability of health insurance and encourage participation of consumers particularly in communities that are underserved and underrepresented in the current health insurance market.

4. Conduct outreach and education activities to educate health center patients, consumers, businesses, community organizations and other stakeholders about insurance affordability through the Marketplace, Medicaid and/or CHIP to encourage participation.

5. Provide information and assistance in the consumer’s preferred language and or provide limited-English proficiency consumers with oral and written notices of their rights to receive language assistance services and how to obtain such services.

6. Provide referrals for consumers with questions, complaints, or grievances to any applicable office of health insurance consumer assistance or health insurance ombudsman, or any other appropriate state agency or agencies.

7. Ensure the protection and security of a consumer’s personal, confidential and identifiable information in a professional and responsible manner and carry out all measures to prevent from unauthorized disclosures.

8. Demonstrate and maintain the standards and requirements of the Health Insurance Portability and Accountability Act (HIPAA).

9. Participate in monthly conference calls and regularly scheduled meetings with the

Outreach/Enrollment Specialist Project Management team at LPCA and provide updates to discuss issues, best practices, and modifications or challenges with the federal application and/or online application for Medicaid and CHIP, and/or the Federal Marketplace.

10. Build new relationships and maintain existing ones with current and future community entities that are providing services to consumers to promote health insurance coverage through the Federal Marketplace, Medicaid, and or CHIP.

11. Participate in CMS, DHH and other required training for Outreach/Enrollment Specialist certification and to enhance outreach and enrollment expertise.

12. Provide data and other information necessary for LPCA and other reporting requirements.

13. Assist with the development and dissemination of marketing and promotional materials for outreach, application assistance and education activities that are tailored to the health center service delivery area and target population.

14. Provide application and renewal assistance and facilitate enrollment in a health insurance program by providing fair, impartial, and accurate information.

15. Maintain knowledge and expertise in eligibility, enrollment, and program specifications of the Medicaid and CHIP programs and have some basic knowledge of the Qualified Health Plans (QHP).

16. Conduct monthly in-reach, outreach and education activities to existing health center patients and community residents to promote awareness about coverage options under Medicaid, CHIP, and the Marketplace.

17. Assist with the development of marketing and promotional materials for outreach, application assistance and education activities.

18. Provide culturally and linguistically appropriate services and ensure physical and other accessibility for people with disabilities.

19. Must be emotionally mature and able to function effectively under stress and the ability to organize and prioritize work.

20. Perform other duties as assigned by supervisor.

C. REQUIREMENTS:

1. Bachelor’s degree preferred. Preferably in Social Work, Public Health, Public Administration, Marketing or similar field from an accredited college or university preferred. Five relevant years of experience can be substituted for bachelor’s degree.

2. Medicaid Application Certification or the ability to attain within timeframe deemed by issuing agency.

3. Strong team-based, results oriented, analytical and problem-solving skills s must.

4. Knowledge of healthcare laws, regulations, and standards.

5. Strong oral presentation and written communication skills.

6. Ability to work effectively and professionally in a fast-paced environment.

7. Computer literate in Microsoft, Excel and PowerPoint Presentation programs.

8. Ability to work independently and think critically.

9. Knowledge of and ability to work and engage with the uninsured, underserved and underrepresented populations.

10. Spanish and English bilingual a plus.

11. Must have excellent written and oral communication skills.

12. Able to organize, prioritize and work independently as well as schedule and produce work in a timely manner.

13. Required to travel amongst all CareSouth sites.

D. SUPERVISES:

None.

E. PHYSICAL:

1. Visual acuity – always; computer application.

2. Hand – eye coordination – always.

3. Work is a combination of sedentary and steady movement based on project/event.

4. Lifting approximately 10-15 lbs, Pushing, Pulling – sometimes.

5. Stooping, Bending – as needed; sometimes.

6. Sitting, Standing – frequently.

7. Walking- frequent; short distances.

8. Must be capable of standing on a step stool and reaching above head and shoulder area.

F. WORK ENVIRONMENT:

1. Indoor and outdoor elements.

2. Exposure to disease or infections.

3. Exposure to artificial and/or natural light.

APPLICATION PROCEDURE:

Please submit a completed employment application found at www.caresouth.org/jobs or the HR office, resume, and credentials via email to jobs@caresouth.org or deliver to the HR office. CSMD is an EOE.

CLOSING: This announcement will remain open until filled.

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Title PSYCHIATRIC NURSE PRACTITIONER
Job Information

POSITION SUMMARY:
The Psych. Nurse Practitioner’s (PNP) responsibility is to assess, plan and provide high-quality, cost effective comprehensive patient care and a unique approach to health care. The PNP provides behavioral health and comprehensive health assessment, medical diagnosis of acute and chronic illnesses, writes prescriptions, and formulates a treatment plan with an emphasis on health promotion, disease prevention, and disease management.

 

REQUIREMENTS:
 The PMHNP-BC is required to be a Licensed Psychiatric Nurse Practitioner and Registered Nurse with a Master’s Degree. Required coursework to maintain certificate for Psychiatric Nurse Practitioner.
 Board certified or Board eligible. PNP must be licensed to Practice Nursing in the State of Louisiana and possess a Psychiatric NP Certificate, CDS, DEA, and CPR licenses.
 The PNP must have the skills and knowledge for budgets and organizational structure and three to five years’ proven experience in a FQHC setting. Person must have the ability to direct and supervise skilled and semi-skilled employees.

 

RESPONSIBILITIES:
1. Knowledge and understanding of Employee Handbook. Consults with the Behavioral Health / Medical Director, Chief Executive Officer or designee before decisions are made on questions of interpretation.
2. Assist in developing, implementing, and evaluating the center’s annual health care plan.
3. Provide for organization and maintenance of an effective system of medical care with emphasis on wellness and prevention of illness.
4. Assist in preparation of monthly reports to Behavioral Health/Medical Director outlining the Center’s medical productivity and performance improvement adherence.
5. Provide an effective communication link between other staff/employees and employees of the mental health department.
6. Recommends budget items including patient care equipment and supplies to the Behavioral Health/Medical Director, Chief Financial Officer and Chief Executive Officer.
7. Performs studies/analysis to determine impact for:
a. Healthcare outcomes.
b. Policy change positives or negatives.
c. Departmental efficiencies
d. Other areas, as requested by the Behavioral Health, Medical Director and/or Chief Executive Officer to assist in administrative decision-making.
8. Communicate back to management the attitudes, suggestions, and complaints of employees in a constructive business manner.
9. Lead and motivate employees to do their jobs effectively and efficiently.
10. Assist in the orientation, training, and supervision of the Behavioral Health Department support staff. Give feedback to Behavioral Health Director to assist in the evaluation performance.
11. Lead by example holding self to the standards of conduct and performance that they command of other medical staff members.
12. Attend required organizational meetings, in-service trainings, internal committees, and participation on internal committees.
13. Meet or exceed annual productivity standards.
14. Utilizes technology to create a more efficient and effective way of doing business.
15. Actively participates in outside association activities.
16. Maintain confidentiality of workplace information according to the policies and procedures of organization.
17. Assist in conducting community outreach to business, community, social and religious organizations.
18. Perform other duties as assigned by Medical Director, Behavioral Health Director and/ or the Chief Executive Officer.
19. Perform other related as assigned by the Chief of Quality Performance and Improvement.

 

APPLICATION PROCEDURE:
Please submit a completed employment application found at www.caresouth.org/jobs or the HR office, resume, and credentials via email to jobs@caresouth.org or deliver to the HR office. CareSouth is an EOE.

 

CLOSING: Until filled

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Title CALL CENTER REPRESENTATIVE
Job Information

REQUIREMENTS:

1. High School Diploma or equivalent.

2. Must have ability to learn using Electronic Health Records; must have strong computer skills.

3. Excellent verbal and written communication skills.

4. Must have exceptional interpersonal communication skills.

5. Must be able to effectively resolve conflicts.

6. Performs all job responsibilities in full compliance with all applicable laws, rules, regulations, policies and procedures.

RESPONSIBILITIES:

1. Greets patients, families, and providers in a courteous, friendly, and professional manner.

2. Effectively, comprehensively utilizes the electronic medical record (EMR) entering data, documenting, tracking, and managing patient care.

3. Confer with customers by telephone to provide information about services, take or enter appointments and cancellations, and obtain details of complaints.

4. Promptly and accurately documents in the patient’s EMR.

5. Prior to transferring a call, explain to the caller that the provider or nurse may not be available and to leave a message to have a returned phone call.

6. If a provider’s office or hospital calling for a specific provider or nurse and it is urgent, then page the respective person to have him or her answer the call.

7. Always project a friendly and upbeat tone at all times while interacting with callers and co-workers.

8. Maintain accurate confidential records of patients’ interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.

9. Recommend improvements in service to reduce or prevent future problems.

10. Coordinates requests for medical records with Medical Records Supervisor.

11. Works with the Patient Support Assistants/Front Desk to schedule follow-up visits for patients.

12. Follows and actively participates in CSMD’s Quality Management Plan and adheres to standards of improvement accordingly.

13. Serves as backup for Front Desk staff inclusive of scheduling appointment for all new and established patients, rescheduling, insurance verification and accepting co-payments

14. Knowledge and understanding of Employee Handbook.

15. Provide an effective communication link between specific department staff.

16. Works professionally as a team member in conjunction with other department employees and center.

17. Perform other duties as assigned by supervisor.

APPLICATION PROCEDURE:

Please submit a completed employment application found at www.caresouth.org/jobs or the HR office, resume, and credentials via email to jobs@caresouth.org or deliver to the HR office. CSMD is an EOE.

CLOSING DATE: June 6, 2018 or until filled.

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Title PATIENT FINANCIAL SERVICES REPRESENTATIVE
Job Information

POSITION SUMMARY: The Patient Financial Services Representative is responsible for providing the patient with insurance and program education to ensure accurate information and excellent customer service. Responsibilities include: collecting required patient information and verify insurance eligibility, financial status and enrolling patients in state and clinic programs (if applicable), informing the patients of their out of pocket (OOP) costs and /or processing payment arrangements. In addition, the Patient Financial Services Representative will be responsible for obtaining referrals and authorization for clinic services, ensuring accurate, and timely information exchange with clinical departments, and collecting data for routine reporting.

REQUIREMENTS:

1. Certificate in Medical Office Administration with three years of relevant experience OR an Associate’s degree in health care, accounting or related field with two years of relevant experience. Bachelor’s degree preferred.

2. Must have a strong understanding of all major health insurance carriers, knowledge and experience working within insurance companies; must have strong computer, basic math, and decision-making skills.

3. Excellent verbal and written communication skills.

4. Must have exceptional interpersonal communication skills.

5. Must be able to effectively resolve conflicts.

6. Demonstrate professionalism in dealing with confidential and sensitive patient information. Comfortable discussing financial matters and asking for/requesting payment on past due accounts.

7. Detail oriented with ability to effectively prioritize tasks in a fast paced environment

8. Must have superior communication skills (reading/written/verbal) and organizational skills.

9. Exhibit a high level of courtesy, tact and poise with interacting with patients, co-workers, other internal customers, visitors and healthcare professionals

10. Cash management experience in order to process and request payments

11. Excellent computer skills, experience with Electronic Health Record system preferred

12. Able to work independently and as part of a team.

13. Ability to sit for long periods, and communicate over telephone while using computer.

14. Performs all job responsibilities in full compliance with all applicable laws, rules, regulations, policies and procedures.

RESPONSIBILITIES:

1. Knowledgeable of and applies the Vision, Mission, and Core Values of CareSouth.

2. Greets patients, visitors, and staff in a courteous, friendly, and professional manner.

3. Conduct interviews with patients and / or family members

4. Obtain relevant patient demographic information (i.e. address, phone numbers, insurance, etc.) and service information upon each visit.

5. Verify insurance coverage and benefits via online access or by phone in advance of a patient’s appointment.

6. Explain benefits to patients as well as staff, as applicable.

7. Obtain prior authorizations as applicable.

8. Assists eligible patients with completing Sliding Fee Applications.

9. Update patient demographic and insurance information in the EMR as applicable.

10. Send benefits applications to patients via email upon request to expedite verification processes.

11. Works collaboratively with Front Desk staff.

12. Refer uninsured patients to Outreach team for assistance with health insurance enrollment.

13. Perform appointment reminders and document the outcome/status in the Dentrix System.

14. Maintain confidentiality of patient’s protected health information.

15. Identify areas of improvement such as workflows and policies and processes.

16. Answers the phones as required.

17. Perform other duties as assigned by HIT/ Revenue Manager.

18. Advises self-pay patients of their medical and dental care options available.

19. Set up arrangements / monthly installment plans for patients to payoff balances within the guidelines of CSMD collection policy.

20. Maintains knowledge base of programs offered by CareSouth.

APPLICATION PROCEDURE:

Please submit a completed employment application found at www.caresouth.org/jobs or the HR office, resume, and credentials via email to jobs@caresouth.org or deliver to the HR office. CSMD is an EOE.

CLOSING DATE: Until filled.

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Title SCHOOL BASED HEALTH CENTER PROGRAM COORDINATOR
Job Information

POSITION SUMMARY:

The SBHC Coordinator is responsible for the overall management and implementation of the school-based health center programs throughout the service area. The SBHC Coordinator works with program staff, education specialists/therapists, school administrators, medical and administrative CareSouth staff, and teachers to implement and manage the operational flow that contributes to continued growth of the school-based health center program and CareSouth.

REQUIREMENTS:

  1. Bachelor of Science. Bachelor of Science in Nursing is preferred.
  2. Excellent oral and written communication skills.
  3. School-based health experience preferred.
  4. Ability to work well independently with excellent decision-making and problem-solving skills.
  5. Ability to work well with a multi- disciplinary healthcare team.
  6. Ability to maintain collaborative relationships with staff, school administrators, students, families and community leaders.
  7. Hands-on computer operations experience; specifically, electronic health records.
  8. Current CPR certification is required.
  9. Minimum of two years of experience working in a school based or medical office.

 

RESPONSIBILITIES:

  1. Work collaboratively with school administration, staff, students, families and community resources to deliver primary and preventive health care to students on school campuses.
  2. Develop and maintain professional relationships with the school staff, FQHC staff, students and their families.
  3. Coordinate all referrals for school based services.
  4. Establish Memorandums of Understanding (MOU) with community resources for coordination of services.
  5. Establish and maintain relationships with the area medical community.
  6. Primary contact for all SBHC issues.
  7. Responsible for accurate day to day operations of the SBHC clinics making sure all required documentation is maintained, electronic health records are accurate and updated regularly.
  8. Establish community relations.

 

 

  1. Knowledgeable of school based health Principals, Standards and Guidelines; school based health Policy and Procedures; Nursing Protocol; School based health forms and documents.
  2. Develop and maintain policies, procedures and guidelines for CareSouth School-based Health program
  3. Provide training for SBHC staff, school staff and the community as required.
  4. Participate in staff meetings and supervision as required by CEO/CAO.
  5. Coordinate the annual review and update of SBHC policy.
  6. Coordinate staffing for the school based health center, responsible for staff scheduling.
  7. Works professionally as a team member in conjunction with the dental staff responsible for policies, other department employees and center.
  8. Operates within the guidelines established by departmental a Center policies and procedures.
  9. Employee demonstrates knowledge of and adheres to proper chain of command.
  10. Participates in CQI activities.
  11. Keeps appropriate individuals aware of issues, changes to and/or pertinent problems. Advises appropriate staff of situations requiring follow-up attention.
  12. Suggests practical solutions in response to changing regulations and customer, department needs.

 

APPLICATION PROCEDURE:

Please submit a completed employment application found at www.caresouth.org/jobs or the HR office, resume, and credentials via email to jobs@caresouth.org or deliver to the HR office. CareSouth is an EOE.

CLOSING: Monday, July 2, 2018 or until filled.

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Title SCHOOL – BASED REGISTERED NURSE
Job Information

 

POSITION SUMMARY:

The school based health nurse, using the nursing process, is responsible for assisting with physical examinations and providing health education and counseling, and outreach services in the school setting. These functions are performed under general supervision, necessitating the ability to exercise independent and sound judgment.

RESPONSIBLITIES:

Assessment

  • Assess health needs of the school community.
  • Assess and evaluate the total cumulative health records and medical reports on all students.
  • Maintain, interpret and evaluate cumulative health records and medical reports on all students.
  • Organize or implement various screening programs and refer students as appropriate.
  • Monitor compliance of students in regard to current immunization and communicable disease regulations.
  • Monitor the effects of medication with regard to the student’s health status and ability to benefit from the educational program.
  • Obtain special health reports from medical sources and interpret these findings to school personnel.
  • Assist in maintaining emergency information for all students and school employees.
  • Assist in periodic inspections of the school environment for safety and health hazards
  • Identify health barriers to school improvement.

 

Diagnosis and Planning

  • Identify students’ health problems and plan individual programs to address actual and potential health problems.
  • Participate in multidisciplinary teams, i.e., Admission/Review/Dismissal Team, Pupil Services Team, Teacher/Student Support Team, feeder school conferences, case conferences, and intake conferences.
  • Plan, with appropriate school personnel, modifications of the school program for students with health problems.
  • Formulate nursing diagnoses and develop care plans on all students who require ongoing nursing intervention, or who have a health problem, which may interfere with learning.
  • Participate in the development of the Individual Education Program (IEP) by determining those health factors pertinent for the student’s most appropriate educational placement.

 

 

  • Plan health education activities based on an assessment of the health needs of the local school community.

 

Intervention

  • Provide emergency care for the ill and injured school population, and refer them to appropriate sources of medical care.
  • Provide care to students with chronic health conditions employing strategies to minimize complications and maximize the student’s participation in their care.
  • Utilize special health care equipment and appliances, and instruct students and others in their use.
  • Share and interpret information with school personnel regarding health problems of students that might affect their learning and behavior in the school environment.
  • Collaborate with school and community agencies to provide educational, social and health services to the school population.
  • Employ the principles of learning and appropriate teaching methods to promote the optimal level of wellness for students.
  • Counsel students, parents, and school staff, assisting them toward assuming responsibility for their individual and family health.
  • Refer students, their families and faculty to community resources to meet identified needs.
  • Provide health education and information to students and staff to assist them to be competent, self-directed consumers of health services.
  • Serve as a health resource to school personnel.
  • Provide information to health care providers, school personnel, or community agencies regarding the health of individual students in order to ensure appropriate delivery of services.

 

Evaluation

  • Assess students’ responses to intervention and revise the plan of care as needed.
  • Evaluate accidents and injuries through a survey of accident reports or statistical analysis.

 

INTERDISCIPLINARY COLLABORATION

  • Have good written and oral communication/presentation skills, possess relationships with all customers served, has the ability to build relationships and work effectively with Care South and school host, students and parents and the general public.
  • Operate within the guidelines established by departmental and center policies and procedures
  • Work with school personnel in promoting a physical and psychological environment conducive to effective performance of students and staff.
  • Provide field experiences for students in nursing and allied health professions from local colleges and businesses.
  • Work with health agencies in the control of communicable diseases.
  • Collaborate with agencies in the control of communicable diseases.

 

PROFESSIONAL RESPONSIBILITIES

  • Comply with nursing regulations and standards in the state of Louisiana.
  • Maintain an unencumbered nursing license in the state of Louisiana.
  • Maintain school nurse credentialing through the Department of Education.
  • Comply with medical, nursing and educational ethics.
  • Comply with the public school laws regarding health, safety, and confidentiality.
  • Continue professional and personal growth by completing continuing education.
  • Attend and participate in faculty, staff and community meetings.
  • Serve on local and central office committees related to the health and education of students.
  • Participate in curriculum development.

 

 

  • Plan and implement action research to evaluate and improve the school’s health services program.
  • Join and support professional organizations for the enhancement of school health nursing.

 

REQUIREMENTS:

  • Minimal requirements/qualifications for this position include a nursing, licensure as a Registered Nurse in Louisiana and a minimum of five years of clinical experience.
  • Effective communication skills: both oral and written. Computer skills needed: Ability to work with others within a team to ensure quality patient care. S/He should have strong problem-solving skills. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
  • Current CPR certification is required.

 

APPLICATION PROCEDURE:

Please submit a completed employment application found at www.caresouth.org/jobs or the HR office, resume, and credentials via email to jobs@caresouth.org or deliver to the HR office. CareSouth is an EOE.

CLOSING: Monday, July 2, 2018 or until filled.

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Title Certified Medical Assistant
Location Baton Rouge, La
Job Information

Summary:

Assists providers and patients in receiving high quality, patient-centered care; actively works to create and maintain a professional, positive patient experience.  Must be a Certified Medical Assistant.

 

Primary Responsibilities:

  1. Greets patients, families, and providers in a courteous, friendly, and professional manner.
  2. Effectively, comprehensively utilizes the electronic medical record (EMR) entering data, documenting, tracking, and managing patient care.

 

  1. Works with the Nurse Supervisor to ensure efficient patient flow.
  2. Comprehensively prepares exam rooms according to clinical standards, specific procedures and provider’s need for ALL visits.

 

  1. Ensures providers have everything needed to provide high quality, patient-centered care.

 

  1. Triages patients by checking vitals and documenting chief complaints/reason for visits in the EMR.

 

  1. Administers oral, IM, SC Meds (injections) per Provider’s orders and as applicable.
  2. Facilitates office lab tests, blood draws and obtaining other specimens either directly or through coordination with Lab vendor according to Provider’s orders and as applicable.

 

  1. Follow-ups on lab orders and ensures appropriate, accurate, timely documentation is available for clinical decision-making.

 

  1. Disseminates the Treatment Plan/Office Visit summary to patient at the end of each visit.
  2. Follows up with specialty referrals and ensures all information is documented in the record and Provider notes any alerts.

 

  1. Other duties as assigned within the scope of a Certified Medical Assistant.
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